Mobility Assistance Agent

3 weeks ago


Sydney, New South Wales, Australia Menzies Aviation Full time

Job Summary

Menzies Aviation is seeking a highly skilled and dedicated Mobility Assistance Agent to join our team. As a Mobility Assistance Agent, you will be responsible for assisting passengers with reduced mobility and providing exceptional customer service.

Key Responsibilities

  • Assist passengers with reduced mobility and unaccompanied minors in transporting and claiming personal belongings and baggage.
  • Work closely with the PRM Shift Coordinators & Passenger Service Supervisors to ensure a smooth process for all passengers requiring special assistance.
  • Transport passengers to further connecting flights/terminals when appropriate.
  • Proactively report and complete an Incident/Accident Report for any issue you may encounter.

Requirements

  • Efficient computer and typing skills.
  • Professional and courteous communication skills, both verbal and written.
  • High level attention to detail.
  • Excellent organisational skills and the ability to multitask.
  • A positive, can-do attitude.

About Menzies Aviation

Menzies Aviation is a committed equal opportunity employer and encourages applications from suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented.



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