Providing Exceptional Guest Experiences
3 days ago
As a Guest Services Manager, you will be responsible for overseeing the needs of VIP and long-stay guests to provide an exceptional guest experience.
Key Responsibilities- Manage Front Desk operations to ensure seamless shift transitions and outstanding guest service.
- Serve as the main point of contact for VIP guests and lead the team in delivering personalized service.
- Collaborate with hotel departments to maintain effective communication and strong working relationships.
- Address guest feedback, complaints, and special requests with professionalism and initiative.
Requirements
- Previous experience in a customer service role or similar position.
- Excellent leadership, interpersonal, and communication skills.
- Accountability and resilience.
- Commitment to delivering high-quality customer service.
About the Role
This is a critical role that requires someone who is passionate about delivering exceptional guest experiences. The successful candidate will have a strong track record in customer service and the ability to work effectively in a fast-paced environment.
-
Guest Experience Professional
2 weeks ago
Alice Springs, Northern Territory, Australia beBeeCustomerService Full time $45,000 - $75,000We are seeking a highly skilled Guest Experience Professional to join our Front Office Team. As a valued member of our team, you will be responsible for providing exceptional service to our guests from check-in through check-out.Key ResponsibilitiesProvide timely and efficient resolution to guest queriesEnsure a seamless reception experience for guests,...
-
Guest Experience Specialist
4 days ago
Alice Springs, Northern Territory, Australia beBeeGuestService Full time $42,000 - $68,000Housekeeping Attendant Job DescriptionThis role is responsible for delivering exceptional guest experiences by providing support to the Housekeeping and Laundry teams.Key Responsibilities:Ensure high standards in every aspect of Housekeeping and Laundry, adhering to hotel brand guidelines.Maintain appearance, standards, and performance of the Housekeeping...
-
Fronline Guest Experience Coordinator
1 week ago
Alice Springs, Northern Territory, Australia beBeeHospitality Full time $40,000 - $80,000Are you looking for a rewarding career in hospitality?Front Office Receptionist roles are available at our hotel, part of a global network with over 45 brands and 5,500 locations worldwide. We foster an environment where you can grow and develop your skills.We value every interaction, big or small, as it contributes to delivering exceptional guest...
-
Guest Service Ambassador
3 days ago
Alice Springs, Northern Territory, Australia beBeeReception Full time $45,000 - $77,000Front Office Receptionist RoleAt the heart of every hotel lies a crucial position: the Front Office Receptionist. This vital role sets the tone for the entire guest experience.Ensuring seamless interactions with guests and colleagues is paramount.A supportive environment fosters trust, empowering our team members to excel.Cultural sensitivity and...
-
Hotel Guest Services Coordinator
1 week ago
Alice Springs, Northern Territory, Australia beBeeFrontOfficeReceptionist Full time $60,000 - $80,000Job SummaryAs a Front Office Receptionist, you will play a key role in providing exceptional guest experiences. You will be the first point of contact for our guests, ensuring they feel welcome and valued throughout their stay.About the RoleYou will be responsible for checking guests in and out, maintaining accurate guest accounts, taking bookings, and...
-
Exceptional Culinary Professional Wanted
3 days ago
Alice Springs, Northern Territory, Australia beBeeCulinary Full time $55,000 - $70,000About the RoleWe are seeking a skilled culinary professional to deliver exceptional food experiences for our guests.This exciting opportunity is ideal for a motivated and enthusiastic individual who shares our passion for delivering high-quality dining experiences.You will be working closely with our team to create memorable moments for our guests, while...
-
Front Office Experience
1 week ago
Alice Springs, Northern Territory, Australia beBeeGuestServices Full time $40,000 - $80,000Guest Services Agent JobThis role involves making guests feel welcome and reflecting the exceptional experience to come when they arrive.You will be the first point of contact for our guests and set the tone for their stay with us.Responsibilities:Ensure interactions with our guests (internal or external) are positive, productive, professional, and in...
-
Customer Experience Manager
7 days ago
Alice Springs, Northern Territory, Australia beBeeLeadership Full time $80,000 - $100,000Job TitleWe are seeking a skilled Operations Coordinator to join our team. As an Operations Coordinator, you will play a vital role in ensuring the smooth operation of our hotel.Your primary responsibility will be to create exceptional guest experiences by providing outstanding service and leadership in the hotel lobby and public areas.Manage the first...
-
Customer Experience Ambassador
3 days ago
Alice Springs, Northern Territory, Australia beBeeHospitality Full time $60,000 - $80,000**Job Title:** Food And Beverage Attendant**About the Role**This is an opportunity to deliver exceptional customer service and provide unforgettable experiences for guests.**Key Responsibilities**Prepare and serve beverages according to requirements, adhering to NT RSA laws and house policy.Ensure dietary requirements are acknowledged and addressed to all...
-
Exceptional Customer Experience Specialist
6 days ago
Alice Springs, Northern Territory, Australia beBeeCustomer Full time $60,000 - $98,000Key RoleThis exciting role focuses on delivering exceptional customer experiences and exceeding sales targets.Build relationships with customers to understand their needs and provide tailored solutions.Collaborate with the team to drive sales growth and meet key performance indicators.Required Skills and QualificationsStrong customer service skills and...
