Senior Customer Experience Manager

Fresh Service LeaderAs a vital team member, you will be responsible for guiding your department to consistently deliver exceptional quality, hygiene and availability throughout the day for customers.About the RoleThis Department Manager position continues to shape your career into an interesting, fulfilling and exciting future at a leading retail group....

Job OverviewWe are seeking a highly skilled professional to fill the role of Assistant Customer Support Manager. This individual will play a pivotal part in delivering exceptional services to our members, ex-members, families, and representatives.Main ResponsibilitiesThe successful candidate will work closely with internal and external stakeholders to...

We are seeking a Customer Experience Professional who will be responsible for delivering exceptional customer service and providing a seamless shopping experience.About the Role:The ideal candidate will have strong knowledge of liquor products, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key...

About the RoleThe team responsible for getting online orders selected and packed in-store by a team of Personal Shoppers. Orders are then picked up as part of our click and collect / concierge service or delivered to customers in delivery vans.Key Responsibilities:Contribute to a customer experience that's welcoming and inspiring for customers, team members,...

We're seeking a motivated and enthusiastic retail team member to join our dynamic team. As a key contributor, you'll play a vital role in delivering an exceptional customer experience.Key Responsibilities:Provide an in-store experience that inspires and empowers customersEngage with customers by sharing product knowledge and expertiseReceipt, replenish and...

Online Duty ManagerThe Coles Online Department is responsible for selecting and packing online orders in-store by a team of Personal Shoppers. These orders are then picked up as part of our click and collect/concierge service or delivered to customers in our delivery vans.You will report directly to the Department Manager and be accountable for the...

Customer Service Delivery Driver Role">With Coles Supermarkets, we're looking for individuals who are passionate about delivering exceptional customer experiences. Our Customer Service Agents (CSAs) play a vital role in bringing our customers' shopping to their doors. If you're an energetic and enthusiastic person with a commitment to providing great...

Key Roles and ResponsibilitiesThe department is accountable for the selection and packing of online orders by a team of Personal Shoppers. Orders are then picked up as part of our click and collect / concierge service or delivered to customers in Coles delivery vans.Our ideal candidate will take pride in contributing to a customer experience that's welcoming...

Job Summary:We are seeking a highly skilled and motivated professional to fill the APS 6 role in our team. This position requires someone who can provide exceptional customer service, has strong communication skills, and can work effectively in a fast-paced environment.About the Role:Provide support to customers through various channelsManage information...

Role Overview:This leadership position is responsible for overseeing governance, legal, and risk management across the organisation. Key objectives include maintaining governance frameworks, managing internal audit, and providing strategic advice to senior executives.Maintain governance frameworks and manage internal auditLead policy review, delegations,...