Customer Experience Professional

3 days ago

Queanbeyan, New South Wales, Australia beBeeCustomerService Full time $45,000 - $60,000

We are seeking a Customer Experience Professional who will be responsible for delivering exceptional customer service and providing a seamless shopping experience.

About the Role:

The ideal candidate will have strong knowledge of liquor products, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

- Provide exceptional customer service and respond to customer queries in a professional and courteous manner.

- Work closely with colleagues to ensure a smooth and efficient shopping experience.

- Maintain accurate records and adhere to company policies and procedures.

Requirements:

- Customer Service Skills: Strong ability to engage with customers, resolve issues, and provide solutions.

- Liquor Knowledge: Good understanding of liquor products, including types, brands, and prices.

- Communication Skills: Excellent written and verbal communication skills, with the ability to communicate effectively with customers and colleagues.

- Teamwork: Ability to work effectively in a team environment, with a focus on collaboration and mutual respect.

- Adaptability: Willingness to adapt to changing circumstances, priorities, and deadlines.

Additional Information:

The successful candidate will require an Accredited Responsible Service of Alcohol (RSA) certificate. This is a legal requirement for employment selling liquor in Australia.

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