Regional Client Liaison

4 days ago

Roma, Australia beBeeRelationship Full time $112,444 - $115,573

About us at the ANZ Group you can build a career with exceptional growth potential, within a culture of purpose and belonging.

Client Relationship Professional

You will play a key role in supporting relationship managers to provide value to clients across channels in each regional market.

Supporting the relationship manager is an exciting opportunity to:

  • Work with the relationship manager to manage client relationships within their assigned portfolio tier.
  • Attend to client queries, ensuring all queries are responded to in a timely and professional manner.
  • Work with the relationship manager on the administration of the client portfolio, ensuring all documentation and client files are maintained.
  • Extract and analyze financial statements, cash flow forecasts and other complex financial reports, providing accurate assessments.
  • Identify an acceptable level of lending risk, in line with our risk appetite statement, and to maximize profit from that transaction.
  • Support and demonstrate a risk management culture in line with our values.

The successful candidate will bring:

  • A genuine desire to live and work regionally and establish or grow your connection to regional areas.
  • Demonstrated experience in roles requiring growth and retention of a customer base.
  • Strong interpersonal skills - using appropriate behavioral styles to develop relationships and influence others.
  • Strong communication - a demonstrated ability to convey and explain information, coherently and confidently.
  • Strong analytical skills and attention to detail.
  • Ability to make effective decisions in a timely manner.
  • Commercial acumen - ability to recognize and implement business strategies to drive profitable growth, customer acquisition, customer experience and sales productivity.
  • Negotiation skills – exploring opportunities with a view to mutual benefit and acceptance.
  • Financial skills – some understanding and application of pricing, margin, expense management, and profitability principles.
  • Planning and organizing skills – establishing a process to complete goals (either personal or for others) and allocating appropriate resources to achieve such goals.

We are a place where you'll be doing work that really matters. Every role, in every team, is working towards supporting the financial wellbeing of our customers.

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