
Regional Business Development Professional
1 week ago
Relationship Manager Assistant
About the Role:
You will play a key role in supporting Relationship Managers to deliver value to customers across multiple channels.
Manage and grow our business customer portfolio, being a key part of the customer relationship.
Work with Relationship Managers to manage customer portfolios, address client queries, and administer customer files according to established service standards.
Extract and analyse financial statements, cash flow forecasts, and other complex financial reports, providing accurate assessments.
Identify acceptable lending risk and maximise profit from transactions, demonstrating a risk management culture.
Proactively identify and escalate risks and issues, comply with complaint resolution processes, and maintain high service standards.
Build strong relationships with stakeholders, collaborate to drive a 'one team' approach, and achieve customer and business needs.
Contribute to developing a positive and proactive Safety and Wellbeing culture.
Engage in initiatives to build skills, knowledge, and capability.
What We Need:
- A genuine desire to live and work regionally.
- Demonstrated experience in roles requiring growth and retention of a customer base.
- Strong interpersonal, communication, analytical, and negotiation skills.
- Commercial acumen, financial skills, and planning and organising skills.
Benefits:
We offer a range of benefits and support resources to create a healthy work-life balance.
We provide tools for remote work to support flexible arrangements.
We are committed to creating an inclusive and respectful workplace.
We welcome applications from everyone and invite you to talk to us about any adjustments you may require.
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