Healthcare Correspondence Specialist

1 week ago

Brisbane, Queensland, Australia beBeeCommunication Full time $85,000 - $110,000

Healthcare Correspondence Specialist

The role of the Healthcare Correspondence Specialist is pivotal in ensuring that high-quality, timely, and accurate correspondence is delivered to stakeholders. As a key member of the team, you will provide high-level analysis of all correspondence items and support and guide writers across the Division.

Key Responsibilities:

  • Manage High Volumes of Correspondence: You will be responsible for managing high volumes of incoming and outgoing correspondence, ensuring that responses are provided in a timely manner.
  • Interpret Information: You will interpret information provided by senior management on a wide range of issues to produce high-quality correspondence responses.
  • Negotiate with Senior Management: You will utilize high-level communication and interpersonal skills to negotiate with senior management to ensure timeframes are met.
  • Work Autonomously: You will work autonomously and as a team member, prioritizing work to achieve outcomes.
  • Identify Improvements: You will identify improvements and implement changes that enhance service delivery.

About the Role:

This is an exciting opportunity to join eHealth Queensland's dynamic team, responsible for ensuring the smooth operation of information systems and technologies. As a Healthcare Correspondence Specialist, you will play a critical role in supporting the delivery of healthcare services.

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