
Regional Operations Leader
5 days ago
We are reimagining the way we work by growing our operations in Ballarat to meet the needs of our clients and anticipate growth in our managed services offering. This role presents an exceptional opportunity to innovate and lead a diverse, large-scale team from a regional location.
The Opportunity OverviewAs the Regional Operations Leader, you will oversee and lead the day-to-day activities and performance of the centre, including:
- Oversight of recruitment and retention strategies
- Strategic planning for growth against client needs
- Inspiring and leading a highly skilled workforce in a regional setting
- Participating in business development initiatives and client engagement opportunities that involve the regional workforce
- Managing financial performance and making strategic decisions to achieve fiscal goals
- Supporting the learning and development of the workforce to deliver high-quality work to clients
This role would suit an individual with:
- Executive experience in professional services or consulting, with knowledge across risk, data, analytics, technology, and business transformation domains
- A solid record in business development and go-to-market strategy, ideally within financial services or government sectors
- Extensive experience in leading and engaging large teams, with a desire to help others learn and grow
- A reputation for building strong relationships and executing on multiple priorities
- Experience in delivering and evolving managed services where the team is an extension of the client's operations
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