Administrative Support Specialist
7 days ago
We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Ramsay Health Care. As an Administrative Support Specialist, you will play a vital role in ensuring the smooth operation of our hospital's administrative functions.
Key Responsibilities- Provide administrative support to the hospital's administrative team, including data entry, filing, and record-keeping.
- Assist with theatre bookings, scheduling, and managing vacant theatre lists.
- Liaise with patients, surgeons, consulting suites, pathology providers, and theatre team members to ensure seamless communication and coordination.
- Work on the ground reception, switchboard, day surgery admissions, and fill in for ward clerks as needed.
- Build relationships, engage, and ensure open communication with colleagues and stakeholders.
- Manage numerous tasks simultaneously, think on your feet, and prioritize tasks effectively.
- Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
- Intermediate-advanced skills utilizing the Microsoft Office suite, with a focus on data entry accuracy.
- Previous experience as a Medical Receptionist or similar role is essential.
- Previous experience in theatre or hospital bookings is highly desirable.
- Experience using Patient Information Systems, such as Meditech, is highly desirable.
- Certificate in Medical Terminology is desirable.
- Experience in hospital mainframe systems is desirable.
- A professional phone manner, with experience managing incoming and outgoing calls.
- Proven ability to work in a customer service-focused environment.
- A competitive hourly rate, with superannuation based on experience and qualifications.
- Professional advancement opportunities, including recognition, rewards, professional development, and employee referral programs.
- Free access to LinkedIn Learning, education scholarships, and the Ramsay Leadership Academy to support career progression.
- Discounts on hospital, allied health, and pharmacy services.
- A flexible work environment, with opportunities to have a say in your roster and flexible leave program.
- A free Employee Assistance Program, offering access to confidential counselling, coaching, and support.
- Discounts on leisure travel, salary sacrifice opportunities, and more.
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