Luxury Customer Experience Specialist

5 days ago

Sydney, New South Wales, Australia beBeeLuxury Full time $60,000 - $95,000

As a Luxury Customer Experience Specialist, you will deliver exceptional service to every client and prospect, ensuring an unforgettable brand experience from the moment they enter our boutique.

You will cultivate a deep understanding of each client's individual style and preferences, offering bespoke advice and introducing them to our exquisite jewelry collections.

Your key responsibilities include:

  • Delivering unparalleled, personalized service to every client
  • Cultivating a deep understanding of each client's individual style and preferences
  • Expertly guiding clients through the sales journey
  • Serving as a dedicated and proactive point of contact for all after-sales service inquiries
  • Nurturing and expanding client relationships through strategic CRM initiatives

You must have:

  • Exceptional communication skills
  • A passion for luxury and jewelry
  • Sales acumen and persuasion
  • A customer-centric mindset
  • Problem-solving skills
  • Attention to detail
  • Professionalism and poise

We offer:

  • Monthly commission and incentives
  • Career opportunities within our organization
  • Paid Parental Leave, Birthday Leave, Study Leave, Marriage Leave
  • Annual flu shots
  • Employee Assistance Program (EAP)

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