Customer Service Specialist

3 days ago


Sydney, New South Wales, Australia Jb Hi-Fi Limited Full time
About JB Hi-Fi Limited

JB Hi-Fi Limited is a leading retailer in Australasia, specializing in consumer electronics, home entertainment, and small appliances.

We are committed to providing an exceptional customer experience and offering ongoing training and development opportunities for our team members.

Job Description

As a Retail Team Member, you will play a key role in creating a high-performance culture and ensuring great customer experiences across our stores. Your responsibilities will include:

  • Providing exceptional customer service standards, including pre, during, and post-sale support
  • Contributing to the merchandising of products on the sales floor
  • Supporting the efficient delivery and processing of stock into store
About the Role

This is an exciting opportunity for someone who is passionate about home entertainment, music, movies, technology, appliances, and games. You will be able to communicate effectively with a diverse group of people and have a strong focus on customer satisfaction.

Benefits

As a member of our team, you will enjoy a range of benefits, including:

  • A competitive estimated salary of AU$60,000 - AU$80,000 per annum
  • Opportunities for career growth and professional development
  • Flexible work arrangements and 12 weeks' paid parental leave
  • Team member discounts and commission structure for sales positions


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