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Technical Solution Specialist
2 weeks ago
This is a key technical position within our Operations Team.
We are seeking an experienced Technical Solution Specialist to join our team in Canberra, providing solution design, configuration, installation, technical support, training and testing. Reporting to our Project Manager, you will be responsible for delivering and supporting C4 products within customer environments.
- Managing software installation, configuration and support in the customer's C4I environments for use in tests, training, exercises and actual operations.
- Managing setup and testing of integrations between C41 software products and coalition systems, sensors, effectors and communication systems.
- Designing, implementing and supporting technical solutions.
- Ensuring alignment, effective communication and coordination between stakeholders.
- Developing and delivering technical training of customer administrators and users.
- Providing level 1 and 2 support to customers on C41 software products, installation, integration with other software and equipment, and to end-users.
- Keeping up to date with C4 software product roadmaps to maximise value for customers.
- Providing support to ensure projects are delivered within the agreed scope and on time.
The Skills And Experience We Require:
- A degree in Computer Science, Engineering or other similar discipline.
- Experience in software development technologies e.g. Java, C#, JavaScript.
- IT infrastructure and platforms such as Windows, Linux Android-based operating systems, Active Directory, database management systems and XMPP chat.
- Deploying software applications into cloud-based and on-premises environments.
- Administering and operating military command information systems, tactical radio devices and radio networks.
- An ITIL certification.
Security Clearance: To work within our Defence business unit, you must hold (or be able to obtain) and maintain a Defence NV1 security clearance.
Benefits Package- Attractive remuneration package.
- Modern office environment.
- Generous training and development opportunities including access to education assistance.
- Monthly health insurance allowance.
- Life and income protection insurance.
- Employee Assistance Program (EAP) for you and your family.
- Two weeks paid Defence Reservist leave.
