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Equipment Coordinator

1 month ago

Dandenong, Victoria, Australia Hitachi Construction Machinery Full time

The Opportunity

We are seeking an experienced Equipment Coordinator to join our Dandenong branch team. As a key member of our team, you will be responsible for coordinating and supplying quality equipment to our customer base through sourcing, managing customer queries and invoicing, as well as warranty support and stock coordination.

Reporting to the Parts Manager:

  • You will be responsible for interpreting and processing customer equipment requests, including pricing, availability of stock and order enquiries.
  • Providing specialist service to internal and external customers for equipment via phone and email.
  • Sourcing and supplying equipment to meet customer requests.
  • Raising quotes, sales orders and invoices for equipment sales.
  • Exercising your strong computer skills, data entry accuracy and attention to detail.

Requirements:

  • Exceptional customer service skills and experience.
  • An interest in earthmoving equipment, components, products, services and construction/mining industry knowledge.
  • Intermediate computer literacy skills, e.g. Internet-based applications, MS Office and Outlook.
  • A positive attitude to deliver the best outcome for our customers.
  • Possession of a High Risk Forklift License would be beneficial.

What's in It for You?

  • $60,000 - $80,000 per annum + Super + Potential to earn company biannual bonuses.
  • Permanent Full-time position in a leading OEM with long-term job security.
  • Work life balance – Monday to Friday work week.
  • Exclusive staff discounts on a range of goods and services through our Employee Rewards Program.
  • A supportive management team which values your input in finding new and innovative ways of achieving success.
  • Continuous training and upskilling with real career development opportunities.
  • Be part of a leading OEM which genuinely values and ensures everyone is happy and safe at work.