Parts Coordinator Specialist

3 weeks ago


Dandenong, Victoria, Australia Hitachi Construction Machinery Full time
Hitachi Construction Machinery: Parts Interpreter Opportunity

We are seeking an experienced and customer-focused individual to join our team as a Parts Coordinator Specialist in our Dandenong branch. This role involves coordinating and supplying quality products to our customer base through sourcing parts, managing customer queries, and invoicing, as well as warranty support and stock coordination.

About the Role:
  • Interpreting and processing customer parts requests, including pricing, stock availability, and order enquiries.
  • Providing specialist service to internal and external customers for parts via phone and email.
  • Sourcing and supplying parts to meet customer requests.
  • Raising quotes, sales orders, and invoices for parts sales.
  • Utilizing strong computer skills, data entry accuracy, and attention to detail.
Requirements:
  • Exceptional customer service skills and experience.
  • An interest in earthmoving parts, components, products, equipment, and services.
  • A developed mechanical understanding of the Construction and Mining field is highly regarded.
  • Intermediate computer literacy skills, including Internet-based applications, MS Office, and Outlook.
  • A passion and positive attitude to deliver the best outcome for our customers.
  • A High Risk Forklift License is beneficial.
What We Offer:
  • A competitive pay rate of $60,000 - $80,000 per annum, plus superannuation.
  • A permanent full-time position in a leading OEM with long-term job security.
  • A Monday to Friday work week, offering a healthy work-life balance.
  • Exclusive staff discounts on goods and services through our Employee Rewards Program.
  • A supportive management team that values your input in achieving success.
  • Continuous training and upskilling opportunities for career development.

At Hitachi Construction Machinery, we believe that success comes from partnering our market-leading products with the quality of our people.



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