Heavy Equipment Service Coordinator
1 month ago
At William Adams, we're proud to be a Caterpillar Dealer with almost 100 years of experience. Together, we've built a reputation for excellence in sales and service across various industries.
We're looking for a skilled and customer-focused individual to join our Dandenong branch as a Service Coordinator. This challenging role will suit someone looking to advance their career as a leader within our team.
A mechanical trade background is preferred for this position, as you'll be required to provide technical support to customers and service technicians. A typical day will involve:
- Booking and scheduling work orders
- Providing accurate information for component reconditioning and repairs
- Quoting prices after inspections
- Managing invoices to ensure clarity on pricing and product details
- Liaising with other departments to deliver effective solutions
To succeed in this role, you'll need strong organizational skills, excellent communication abilities, and the ability to handle multiple tasks simultaneously. Operational experience in the heavy mechanical industry is highly valued.
Joining our team at William Adams, you'll be part of a supportive environment that values Integrity, Excellence, Teamwork, Commitment, and Sustainability. We offer ongoing career development opportunities, a competitive salary package, and a range of benefits through The Hub platform, including discounts at retailers like JB HI-FI, Woolworths, and BCF.
We estimate the salary for this role to be around $65,000 - $80,000 per year, depending on experience.
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