Technical Product Specialist

3 weeks ago


Dandenong, Victoria, Australia Danfoss Full time
Job Responsibilities

The successful candidate will provide technical product advice and support to internal and external customers, working closely with sales leaders and teams. Key responsibilities include:

  • Providing technical product advice and post-sales support to customers
  • Assisting sales with execution of sales plans, including product specifications and project management
  • Working with international teams in a global matrix organization
  • Managing sales pipelines through Sales Force
  • Providing technical support and backup to customers on commissioning, product queries, and technical issues
  • Conducting product training for internal and external sales teams, customers, and partners
  • Providing engineering advice to consultants, mechanical contractors, and system integrators
  • Communicating with factory and suppliers on outstanding issues, requirements, or product launches
Background and Skills

The ideal candidate will possess a bachelor's degree in engineering or refrigeration trade qualifications, with 5+ years of industry experience. Key skills include:

  • High-level knowledge of product application in cooling systems
  • Experience with Microsoft Office Suite, SAP, and database systems
  • Excellent analysis and problem-solving skills
  • Fluency in English with strong communication and negotiation skills
  • Australian citizenship or permanent residency
Employee Benefits

Danfoss offers a comprehensive benefits package, including:

  • Salary package with performance-based incentives
  • Employer-paid parental leave and paternity leave
  • Health and wellbeing initiatives
  • Access to employee assistance programs
  • Opportunity to join employee resource groups


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