Senior HVAC Technical Leader

6 days ago


Dandenong, Victoria, Australia Temperzone Australia Full time
About the Role

Temperzone Australia is seeking a skilled and experienced Senior HVAC Technical Leader to join our Melbourne site. As the recipient of the 2022 ARBS Product Excellence Award, we stand as Australasia's longest-serving air conditioning manufacturer.

This is an exceptional opportunity for someone looking to develop their technical leadership skills in a dynamic environment. You will be responsible for leading and mentoring a team of dedicated technicians and warranty agents, ensuring the delivery of outstanding service while maintaining our company's stellar reputation.

Key Responsibilities
  • Utilize your technical knowledge to perform specialized warranty services on Temperzone and Hitachi products.
  • Coordinate service calls, assign technicians, and prioritize tasks.
  • Build and maintain strong customer relationships.
  • Provide start-up assistance for new installations.
  • Lead and mentor technicians and apprentices.
  • Evaluate and ensure the highest quality workmanship for all service and repair jobs.
  • Participate in training and development programs.
Requirements
  • Excellent problem-solving skills.
  • Troubleshooting and diagnostic ability to ensure effective resolution of problems.
  • Commitment to customer satisfaction.
  • Refrigeration/Air Conditioning Trade Certificate.
  • Possess in-depth technical knowledge and qualifications in HVAC and/or refrigeration disciplines.
  • Refrigeration/Air Conditioning Supervisors Licence (if applicable in your region).
What We Offer
  • A competitive salary range of $120,000 - $180,000 per annum.
  • The opportunity to excel and grow your career with a globally recognized brand.
  • A very passionate and supportive team with an enjoyable working environment.
  • The chance to make a meaningful contribution to the success of our organization.


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