Mine Equipment Technical Specialist

4 days ago

Brisbane, Queensland, Australia beBeeCustomer Full time $100,000 - $140,000

Job Title: Product Support Mining Excavators

 

The successful candidate will be responsible for providing high-level technical support to our customers in the mining and earthworks industries. This role involves working closely with internal stakeholders, including maintenance leadership, technical product support, and sales teams.

 

Key responsibilities include:

  • Managing and supporting all technical issues within breakdown support, failure and root cause analysis
  • Accurately and effectively communicating with customers and delivering accurately with reliability of improvement projects
  • Meeting and engaging professionally with various stakeholders to support finding and navigating through complex technical analysis
  • Working collaboratively with the team in transferring knowledge and findings
  • Reporting and maintenance of fleet performance
  • Completing tasks autonomously and efficiently

 

To be successful in this role, you will have:

  • Relevant mechanical trade or engineering tertiary qualifications
  • Significant experience in open cut mining, civil earthworks or other related industries, either in engineering, maintenance leadership or technical/product support roles
  • Proven technical understanding of key disciplines, such as mechanical/electrical systems; schematics, drawings & manual interpretation
  • High level analytical and problem solving skills to facilitate resolution of product and technical issues
  • Excellent communication skills (verbal, written and interpersonal) with the ability to effectively liaise and deliver information at a high level to diverse range internal and external customers
  • High level of customer service skills with the ability to build and maintain successful working relationships through delivery of high-quality solutions

 

This is an exciting opportunity for individuals who are passionate about delivering exceptional customer service and technical expertise.

 

Required Skills:

  • Technical understanding of mechanical and electrical systems
  • Problem-solving skills
  • Communication skills
  • Customer service skills
  • Analytical skills

 

Benefits

 

Competitive salary package

 

Opportunities for career advancement and professional development

 

Work-life balance

 

How to Apply

 

To apply for this exciting opportunity, please submit your resume and cover letter explaining how you meet the required skills and qualifications.

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