Claims Administrator
2 days ago
Hourly Rate: $39 per hour
Contract Dates: 28th October 2024 – 11th April 2025
Location: Geelong (hybrid model, 3 days in-office required)
Positions Available: Multiple - Full-time and part-time
About the RoleAs a Claims Administrative Assistant, you will provide accurate and efficient administrative support to Claims teams, ensuring timely service delivery. This role requires proactive judgment and flexibility in managing claims-related tasks to reduce the administrative workload on the team.
Key Responsibilities- Manage the team's claims administration work efficiently and proactively
- Use judgment to identify and escalate risks that may affect task completion
- Perform various administrative tasks, prioritizing based on urgency and client needs
- Use claims management systems to source and store information accurately
- Support team members by sharing knowledge and identifying improvements, risks, or opportunities
- Foster internal relationships to enhance claims management processes
- Deliver high-quality outputs and complete tasks as directed by the Team Manager
- Contribute to the continuous improvement of the Claims Support function
Previous administrative experience in a fast-paced environment
Strong ability to prioritize work, meet deadlines, and manage service expectations
Capacity to work autonomously and as part of a team
Excellent communication skills with stakeholders
Proficient in IT systems and intermediate knowledge of Microsoft Office programs (Word, Excel, PowerPoint)
Experience working in the medical or legal admin field is desirable.
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