Gaming Operations Manager

1 week ago


Wollongong City Council, Australia Redcape Hotel group Full time
About the Role

We are seeking a passionate and caring hospitality professional to join our Leadership Team at Figtree Hotel as a Gaming Operations Manager. This is a hands-on role that includes Front of House (FOH) and Back of House (BOH) duties, supporting the Venue Manager to successfully run the gaming related operations.

Key Responsibilities
  • Lead a team of gaming staff to deliver outstanding customer experiences.
  • Maintain exceptional venue standards in relation to cleanliness and presentation.
  • Create and nurture a positive work environment for all team members to thrive.
  • Fulfill a variety of rotating rostered shifts, including opens, mids, closes, weekends, and public holidays, in conjunction with our hotel's operating hours.
  • Possess a current/valid RSA, RCG, ARCG (or a willingness to obtain).
  • Previous experience in the same or a similar role is required.
About Us

Redcape Hotel Group is a leading hospitality company with a diverse portfolio of 25+ hotels across NSW and QLD. We pride ourselves on creating an environment of trust, where our people feel enriched, empowered, and valued. Our commitment is to the betterment of our people and the community.

Our Values
  • CARE: We seek to understand others, recognize and praise great behavior.
  • COLLABORATE: We're open to sharing our concerns, knowledge, experience, and success. We value our promises.
  • COURAGE: We are curious and think innovatively.
Benefits
  • Unparalleled growth opportunities within Australia's hospitality industry.
  • Extensive training opportunities for professional development and career progression.
  • An opportunity to engage and give back to the community through our Publinc Communities platform.
  • Clearly defined career progression pathway.


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