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Townsville, Queensland, Australia Findex Full time{"title": "Client Services Officer Role", "description": "Be Part of a Community of Like-Minded ProfessionalsWe're seeking a positive and professional individual to join our Townsville team as a Client Services Officer.Key Responsibilities:Ensure timely completion of all client-related tasks, meeting internal and external service standards.Liaise with...
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Client Service Officer
2 months ago
We are seeking a highly motivated and customer-focused Client Service Officer to join our team at a large sports precinct facility. As a key member of our operations team, you will be responsible for providing exceptional customer service to a diverse range of visitors, including sports teams, community groups, and school groups.
Key Responsibilities- Event Planning and Coordination: Assist with planning and coordinating events, including checking venue run sheets and booking information, and performing hirer inductions.
- Customer Service: Provide excellent customer service to visitors, including responding to inquiries via phone and email, and managing financial payments through our booking system.
- Facility Management: Ensure the safety and presentation of all venue areas, including setting up and packing down sports fields, leisure centre courts, and meeting rooms.
- Administration: Perform end of day administration and facility management procedures, including preparing financial reports and ensuring compliance with safety and operational standards.
- Availability: Availability to work between Monday and Sunday, 38 hours per week on a casual basis.
- Experience: Previous experience and/or qualification within the sport, recreation, health or fitness fields.
- Certifications: Blue Card, First Aid, and Police clearance (can be obtained prior to commencing).
At Programmed, we are committed to creating a safe and inclusive environment that values and respects diverse styles, backgrounds, experiences, and perspectives. We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent, and people from diverse backgrounds to apply.
