Client Services Representative

9 hours ago


Townsville, Queensland, Australia Findex Full time
{"title": "Client Services Officer Role", "description": "About the Role

We are seeking a positive and professional individual to join our Townsville team as a Client Services Officer.

Key Responsibilities
  • Ensure timely completion of all client-related tasks, meeting internal and external service standards.
  • Liaise with clients, book appointments, manage fees, and assist with queries.
  • Provide support to the Client Services team, including file creation and management, database entry, and management.
  • Reception cover when required.
  • Assist with ad-hoc administrative tasks, such as printing, filing, and scanning.
  • Maintain a positive and proactive attitude, working collaboratively with team members to achieve shared goals.
What We Offer
  • Clear and supportive career progression opportunities.
  • Ongoing training and development to support your growth.
  • Health insurance benefits to help keep you healthy and happy.
About You
  • Demonstrated experience in client services or a similar customer-focused role.
  • Excellent time management, communication, and organizational skills.
  • Team player with a positive attitude, attention to detail, willingness to learn, and develop.
  • Proficient in Microsoft Suite, including Outlook, Teams, Word, and Excel.
About Us

We are Findex, a business that is passionate about what we do and how we do it. We value teamwork, high trust, and quality work. If you are a big and bold thinker who likes to make meaningful change, we look forward to meeting you.", "lang_code": "en-US"}



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