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Senior Client Service Officer
2 months ago
We are seeking a highly skilled and experienced Senior Client Service Officer to join our team at Programmed. As a Senior Client Service Officer, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.
Key Responsibilities:
- Provide high-level customer service to clients, responding to their inquiries and resolving any issues in a timely and professional manner.
- Coordinate and manage events and activities at our sports precinct facility, ensuring that all logistical and operational aspects are taken care of.
- Work closely with the Operations team to ensure that all venue areas are safe and presented in a professional manner.
- Manage financial payments and execute end-of-day financial reports, ensuring accuracy and attention to detail.
- Assist in the coordination of staff and resources to meet booking and event requirements.
Requirements:
- Previous experience in a customer service or operations role, preferably in the sports, recreation, or health industry.
- Availability to work a casual 38-hour week, including weekends and public holidays.
- Blue Card, First Aid, and Police Clearance (can be obtained prior to commencing).
About Us:
Programmed is one of Australia's largest employers, working with great companies to provide opportunities for people to work when and where they want to. We are committed to creating a safe and inclusive environment that values and respects diverse styles, backgrounds, experiences, and perspectives.
