Administrative Patient Services Coordinator

1 month ago

Saint Leonards, Victoria, Australia GenesisCare Full time

We are seeking an enthusiastic and efficient Patient Service Officer to join our team working across our clinics located within Mater Hospital and the North Shore Health hub.

In this client-facing role, you will be responsible for providing administrative and billing support to our patients and staff while remaining professional, caring and friendly in an ever-changing environment.

Key Responsibilities:
  • Work in a fast-paced administrative role where customer focus is the top priority.
  • Act as the first point of contact to patients and provide excellent customer service both face to face and over the phone.
  • Adapt to and manage an environment where there is ongoing change and competing priorities.
  • Book and confirm patients for appointments and consultations.
  • Billing and Receipting at time of appointment.
  • Accurately process relevant paperwork including data entry.
  • Ensure the smooth running of the clinic.
  • Continuously liaise with the team to ensure efficient processes.
  • Manage patient records and filing of patient notes.

Our ideal candidate will have:

  • Demonstrated ability to provide excellent patient care and customer service.
  • Strong organisation and communication skills, with the ability to liaise with both internal and external stakeholders.
  • Proven experience to work successfully both independently and in a team environment.
  • Knowledge of patient billing systems and related Medicare funding mechanisms would be highly valued.
  • Exceptional phone manner and ability to handle a high volume of patient inquiries.
  • High attention to detail and excellent organisational skills.
  • Flexible approach to work and able to adapt in a fast-paced environment.

About GenesisCare

We are a highly progressive and passionate team of healthcare professionals and support staff, united by a common purpose: to design care experiences that deliver the best possible life outcomes. The ambition for better cancer care that began our story has grown into a passionate team of ~2,000 employees across 50 locations nationally. Join us to design better care and enjoy a career with purpose.

$60,000 - $80,000 per annum (depending on experience)

Please note that all GenesisCare employees are required to be fully vaccinated for COVID-19.

  • Clinical Research Coordinator

    1 month ago

    Saint Leonards, Victoria, Australia GenesisCare Full time

    Job OverviewWe are seeking an experienced Clinical Research Coordinator to join our NSW team at GenesisCare.About the RoleThis permanent full-time position offers a competitive salary package and the opportunity to work with a vibrant team dedicated to providing exceptional patient care and outcomes.Key ResponsibilitiesCoordinate clinical research...

  • Medical Front Office Coordinator

    4 weeks ago

    Saint Leonards, Victoria, Australia Healthcare Professionals Group Full time

    About the RoleWe are seeking a highly skilled Medical Front Office Coordinator to join our team in St Leonards, Sydney. As a key member of our clinic, you will be responsible for providing exceptional patient care and administrative support to our cardiologists.

  • Technical Applications Administrator

    1 month ago

    Saint Leonards, Victoria, Australia BCS Technology Full time

    About the RoleWe are seeking a highly skilled Technical Applications Administrator to join our team at BCS Technology.As a Technical Applications Administrator, you will play a critical role in ensuring the smooth operation of our applications and systems.The ideal candidate will have excellent analytical and problem-solving skills, with the ability to work...

  • Highly Organized Administrative Professional

    1 month ago

    Saint Leonards, Victoria, Australia Carbon Group Full time

    About the RoleWe're seeking a highly organized and motivated Administration Assistant to join our team at Carbon Group. As an integral part of our administrative team, you'll be responsible for providing exceptional support to our Partner and contributing to the smooth operation of our office.Key Responsibilities:Administrative Support: Provide...

  • Sydney Office Operations Coordinator

    4 weeks ago

    Saint Leonards, Victoria, Australia at MDA National Full time

    About the RoleWe are seeking an experienced and organised Office Coordinator to join our team at MDA National in Sydney. As a key member of our administrative team, you will provide office management and administrative support for the day-to-day operations of our Sydney office.Your responsibilities will include ensuring the smooth running of the office,...

  • Customer Service Operations Coordinator

    4 weeks ago

    Saint Leonards, Victoria, Australia Tomra Full time

    Company Overview:TOMRA is a leading provider of reverse vending technology, enabling the collection of used drink containers to support a continuous recycling process.We operate over 320 collection points across NSW and have state-of-the-art Recycling Centres in Queensland, Northern Territory, Western Australia, and Victoria.Salary: The base hourly rate for...

  • Service Centre Operations Coordinator NSW

    4 weeks ago

    Saint Leonards, Victoria, Australia TOMRA Full time

    Are you looking for a challenging and rewarding role in a dynamic environment?TOMRA is seeking a Service Centre Operator to join our team in St Leonards, NSW.This full-time position offers a competitive salary of $85,000 - $95,000 per annum, depending on experience.About the RoleThis is an exciting opportunity to work as part of a collaborative team,...

  • Oncology Pharmacy Professional

    4 weeks ago

    Saint Leonards, Victoria, Australia GenesisCare Full time

    At GenesisCare, we are committed to delivering innovative healthcare solutions that improve patient outcomes worldwide. We seek a skilled Clinical Trials Pharmacist to join our dynamic pharmacy team based at our North Shore Clinic.The successful candidate will provide specialist clinical pharmacy services to patients undergoing treatment at our medical...

  • Oncology Clinical Trials Pharmacist Opportunity

    4 weeks ago

    Saint Leonards, Victoria, Australia GenesisCare Full time

    We are seeking an experienced Oncology Clinical Trials Pharmacist to join our dynamic team at GenesisCare.About the RoleThis is a full-time position based at our North Shore Clinic, where you will be responsible for providing specialist clinical pharmacy services to patients receiving treatment at GenesisCare medical oncology centres.Key...

  • Event Coordinator

    1 month ago

    Saint Leonards, Victoria, Australia HammondCare Full time

    About UsHammondCare is a values-based organisation that prioritises improving care quality for individuals in need. As one of Australia's leading health and aged care providers, we strive to set the global standard for relationship-based care.Your OpportunityThe HammondCare Events team manages over 40 events annually, ranging from our flagship event, the...

  • Logistics Coordinator

    4 weeks ago

    Saint Leonards, Victoria, Australia Reece Group Full time

    About Reece PlumbingWe are a leading supplier of plumbing products and services, dedicated to supporting the trade and delivering quality solutions.At Reece Plumbing, we understand the importance of logistics in our business. That's why we're seeking a highly organized and detail-oriented Logistics Coordinator to join our team in St Leonards.Job...

  • Application Support Team Lead

    4 weeks ago

    Saint Leonards, Victoria, Australia BCS Technology Full time

    BCS Technology seeks a highly skilled and experienced Application Support Team Lead to join our team.Job OverviewThe Application Support Team Lead will be responsible for providing leadership, coordination, and mentoring of the Application Support Team. This role requires strong problem-solving skills, excellent communication skills, and the ability to work...

  • Senior IT Operations Manager

    4 weeks ago

    Saint Leonards, Victoria, Australia BCS Technology Full time

    Company OverviewBCS Technology is a leading provider of innovative technology solutions. Our company values technical excellence, collaboration, and ongoing staff learning and development.SalaryThe estimated annual salary for this position is $120,000 - $180,000, depending on location and experience.Job DescriptionWe are seeking an experienced Senior IT...

  • Senior IT Operations Manager

    4 weeks ago

    Saint Leonards, Victoria, Australia BCS Technology Full time

    BCS Technology OverviewWe are a leading technology company dedicated to providing innovative solutions for our clients. Our team of experts is committed to delivering exceptional service and support.About the RoleWe are seeking an experienced Senior IT Operations Manager to join our team in Melbourne. This is a full-time position that offers a competitive...

  • Recruitment Operations Specialist

    4 weeks ago

    Saint Leonards, Victoria, Australia InDebted Full time

    About InDebtedInDebted is a future-thinking organisation that provides innovative solutions to support consumers with debt. We combine technology and human touch to personalise the collections journey, champion positive customer experiences, and change the world of consumer debt for good.Job OverviewThis exciting role plays a dual part in supporting...

  • Oncology Care Specialist

    4 weeks ago

    Saint Leonards, Victoria, Australia GenesisCare Full time

    About the Role:">We are seeking a highly skilled and compassionate Registered Nurse to join our dynamic team at GenesisCare, based within the North Shore Health Hub in our Medical Oncology/Haematology Day unit in St Leonards.">Key Responsibilities:">">Conduct thorough patient assessments to identify individual needs and develop effective care...

  • Funding and Revenue Coordinator

    4 weeks ago

    Saint Leonards, Victoria, Australia RSL Lifecare Full time

    About UsRSL LifeCare is a leading provider of care and services to veterans and seniors. With a legacy spanning over 100 years, our vision is to create proud communities living their best lives.We are seeking a highly skilled Funding and Revenue Coordinator to join our Finance - Home Care team on a full-time permanent basis.The successful candidate will play...

  • HR Operations Specialist

    4 weeks ago

    Saint Leonards, Victoria, Australia InDebted Full time

    Company OverviewInDebted is a forward-thinking organization that provides innovative solutions to support consumers with debt. With a strong focus on technology and human touch, we use machine learning and AI to personalize the collections journey and enhance customer experiences.Job DescriptionThe Recruitment Operations Specialist will play a critical role...

  • Recruitment Operations Specialist

    1 month ago

    Saint Leonards, Victoria, Australia InDebted Full time

    About InDebtedInDebted is a pioneering organization that's redefining the debt resolution landscape. We're on a mission to create a more humane and efficient approach to collections, leveraging technology and a human touch to empower consumers. As we continue to grow, we're looking for a talented Recruitment Operations Specialist to join our team. Key...

  • Financial Services Coordinator

    4 weeks ago

    Saint Leonards, Victoria, Australia Hammond Care Full time

    About UsHammondCare is a renowned not-for-profit organisation dedicated to delivering exceptional care and services to individuals in need. As a leader in the Australian health and aged care sector, we strive to set the benchmark for relationship-based care, catering to those with complex needs. Our comprehensive range of services includes hospitals,...