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Recruitment Operations Specialist
1 month ago
InDebted is a pioneering organization that's redefining the debt resolution landscape. We're on a mission to create a more humane and efficient approach to collections, leveraging technology and a human touch to empower consumers. As we continue to grow, we're looking for a talented Recruitment Operations Specialist to join our team. Key Responsibilities
- Oversee daily HR transactions such as onboarding, offboarding, payroll, benefits, and leave administration across multiple regions.
- Manage the P&C service desk on Slack and Jira, ensuring timely and accurate responses to employee requests and inquiries.
- Present monthly reports on People Ops service metrics and requests, using data to drive improvements in efficiency and service delivery.
- Identify opportunities to automate routine tasks and expand self-service capabilities, reducing manual workloads and improving responsiveness.
- Act as the recruitment coordinator, managing interview scheduling and logistics to ensure a positive candidate experience.
- Partner closely with the Tech Talent Partner to organize interview processes, maintain candidate communications, and support onboarding activities for new hires.
- Manage and maintain our ATS (Lever) to ensure all tasks are completed.
- Coordinate and streamline the onboarding process to enhance the new hire experience.
- Serve as a BambooHR and Lever "Super User," overseeing data accuracy, user access, reporting, and ensuring seamless integration across platforms.
- Regularly review and update HR and Recruitment policies and procedures to meet evolving business and compliance needs across multiple geographies.
- Collaborate with cross-functional teams to address inefficiencies and design scalable, sustainable solutions.
- Coordinate logistics for People and Culture events, including venue bookings, catering arrangements, and participant communications to foster a positive workplace culture.
- Assist in planning and executing recruitment events, such as job fairs, open houses, and networking functions, ensuring a seamless experience for candidates and hiring managers.
- Support the planning and execution of cultural events, engagement initiatives, and other programs aimed at enhancing the employee experience.
- Partner with team leaders to gather feedback on People Ops processes, using insights to refine internal procedures and improve clarity for all stakeholders.
- Proven experience in People Operations, including HRIS management and data analytics.
- Strong organizational and multitasking skills, with the ability to handle high-volume transactional work.
- Excellent collaboration and communication skills, effective at cross-functional teamwork and building rapport with diverse stakeholders.
- Experience in recruitment coordination or a similar role, comfortable managing interview logistics and candidate communication.
- Proficiency with HR systems (BambooHR preferred), data reporting, and Excel.
- Knowledge of global HR operations and compliance across multiple regions.
- Strong attention to detail, analytical mindset, and solution-oriented approach.
At InDebted, we respect and celebrate the unique attributes, characteristics, and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to build better products and a better overall company. InDebted is an Equal Opportunity Employer.
