Technical Applications Administrator

4 days ago

Saint Leonards, Victoria, Australia BCS Technology Full time
About the Role

We are seeking a highly skilled Technical Applications Administrator to join our team at BCS Technology.

As a Technical Applications Administrator, you will play a critical role in ensuring the smooth operation of our applications and systems.

The ideal candidate will have excellent analytical and problem-solving skills, with the ability to work independently and as part of a team.

Key Responsibilities
  • Prioritize and complete incidents and activities to meet required service levels.
  • Contribute to a culture that values collaboration, technical excellence, and ongoing staff learning and development.
  • Support the development of a strong OH&S culture.
  • Assist senior ICT stakeholders with the coordination of resources to manage major incidents, problems, changes, releases, and other escalations.
  • Develop an excellent working relationship with IT Operations teams to ensure alignment of operational support activities.
  • Promote, maintain, and monitor change control processes and compliance.
  • Ensure knowledge management systems and documentation are up to date.
  • Plan and implement application installation, testing, and configuration. Liaise with external vendors as appropriate.
  • Monitor and maintain system backups. Document and review backup schedules and provide recommendations for future growth.
  • Deploy and document backup processes and routines in line with Disaster Recovery requirements.
  • Build business process knowledge and ensure applications are maintained in line with business processes.
  • Constructively participate in the development and implementation of systems improvement projects.
  • Regularly monitor system performance, capacity, and security. Identify and report areas for improvement.
  • Investigate identified security breaches in accordance with established procedures and recommend required actions.
  • Ensure problems in systems and services are fully documented within relevant reporting systems.
  • Promote safe working practices that comply with OH&S policies and procedures.
  • Participate in on-call roster for out-of-hours support as required.
Requirements
  • Analytical and problem-solving skills in applications administration, development, and maintenance in a commercial computing environment, at Application Platform Administration/Developer level.
  • Able to meet deadlines, commitments, and handle competing demands without compromising standards of service and quality.
  • Understanding of BPMN practices and frameworks.
  • Experience with technical knowledge of:
    • Database System Administration.
    • AWS cloud technologies (CI/CD pipelines and Lambda).
    • Development practices and languages.
    • ITIL Practices.
What We Offer

We offer a competitive salary range of $80,000 - $110,000 per annum, depending on experience.

Our benefits package includes opportunities for professional development, flexible working arrangements, and a supportive team environment.

If you are a motivated and experienced Technical Applications Administrator looking for a new challenge, please submit your application.

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