Ticketing Services Coordinator
1 week ago
Division: Community & Recreation
Business Unit: Community, Arts & Culture
Title: Ticketing Services Coordinator, Casual - Casual Role, 0 hours per week
Salary Range: $43.90 per hour (inclusive of 25% casual loading) + super (subject to skills and experience)
About the Role:
We are seeking a motivated and customer-focused individual to join our Ticketing Services team as a Casual Ticketing Services Coordinator. As a key member of our team, you will be responsible for providing exceptional customer service to our patrons, maintaining accurate data in our CRM system, and working collaboratively with our team to deliver a high-quality experience.
Key Responsibilities:
- Provide excellent customer service to patrons via phone, email, and in-person
- Maintain accurate and up-to-date records in our CRM system
- Work collaboratively with our team to achieve business objectives
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Contribute to the development and implementation of customer service strategies
About You:
We are looking for a motivated and customer-focused individual who is passionate about delivering exceptional customer service. You will have excellent communication and interpersonal skills, with the ability to work effectively in a team environment. You will also have a strong attention to detail and be able to maintain accurate records.
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional development and growth
- A competitive hourly rate
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