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Project Coordinator

2 weeks ago

Chatswood, Australia beBeeTechnical Full time $120,000 - $150,000
Project Coordinator & Technical Advisor

We are seeking a highly skilled project coordinator and technical advisor to join our team. This individual will be responsible for managing the success of DMS and drafting solutions projects, ensuring client satisfaction and portfolio management.

  • Manage overall project success and client satisfaction with DMS and Drafting Solutions projects
  • Serve as a technical pre-sales advisory to customers during the sales cycle
  • Help clients plan implementation projects, including setting up engagements and planning sessions with key stakeholders
  • Ensure projects are initiated promptly, reflecting client expectations
  • Create project reports to communicate status to key client stakeholders and Integration Services business functions
  • Track project performance to meet expectations and timelines, manage risks and issues encountered
  • Manage review process with product organization, coordinate responses to clients
Requirements
  • Possess background in technology or law with solid experience in customer-facing role, ideally within technical pre-sales support
  • Experience in pre-sales activities, pre-installation assessment, systems analysis, software integration, post-installation implementation assessment
  • Familiarity with Generative AI, Microsoft products, Document Management Systems like iManage, NetDocuments
  • Demonstrate problem-solving skills - Quickly mitigate challenges affecting project outcomes
  • Ability to work independently or as part of cross-functional team, collaborating with sales, product, support teams
  • Great time management skills to meet frequent deadlines, conflicting work schedules
  • Excellent verbal, written communication skills, including listening, influencing, networking with internal colleagues, external clients