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Cruise Reservation Expert
3 weeks ago
We are seeking a highly skilled Reservation Agent to join our team.
This role involves handling all incoming calls, redirecting them to the appropriate departments and analysing guest requests to tailor them to their needs.
You will be responsible for managing hotel outlet reservations and guest orders, assisting with bookings and delivering exceptional customer experiences.
Key responsibilities include building relationships with guests, coordinating reservations, completing administrative tasks and providing support to the team.
Required Skills and Qualifications- Excellent Communication Skills
- Relevant Experience in a Similar Role
- Working Rights in Australia
- Self-Motivation and a Can-Do Attitude
- Exclusive Staff Discounts on Food and Beverage
- Flexible Working Hours and Locations
- Internationally Recognised Training Programs
- Genuine Care for Associates' Wellbeing
We are committed to empowering guests to enhance their well-being while travelling. As a member of our team, you will have the opportunity to work in a people-first environment and contribute to creating memorable experiences for our guests.
We value equality, diversity and inclusiveness and believe that our greatest strength lies in the rich blend of culture, talent and experiences of our associates.
