Cruise Industry Professional

Our company is seeking an experienced professional to join our team as a Senior Cruise Product Specialist. This role will be responsible for creating, delivering, and displaying innovative, exclusive products for our agent partners to increase company sales and revenue.

• Develop and maintain competitive, accurately priced custom packages with value adds, ensuring innovation and market competitiveness
• Build and load custom packages across booking and website platforms, ensuring accurate pricing, clear features, smooth booking flow, and engaging product displays
• Support product management by updating website content, managing rules (fare markups, commissions), setting up promotions, and reviewing supplier fares for accuracy
• Plan, execute, and manage promotional campaigns with suppliers and internal teams, maintaining calendars, completing requirements, ensuring products are bookable, and keeping sales updated
• Manage design assets and image library, ensuring accurate, approved content and supporting materials are delivered for packages, promotions, and eDMs
• Manage promotional allocations and groups by setting up and maintaining groups, monitoring sales, coordinating with stakeholders, ensuring accurate booking engine functionality, and providing performance reports

• Minimum 3 years experience in a senior product or supply role within the travel industry
• Experience working towards and achieving targets and KPI's in the cruise/travel sector
• Positive attitude and ability to work in a dynamic environment
• Excellent attention to detail, good problem-solving skills, and ability to work well under pressure
• Ambitious, highly motivated, and efficient organizer
• Comprehensive computer skills and confident learning of new computer systems (Cruise Line booking systems and GDS experience is an advantage)

Exclusive perks: Opportunities to participate in onboard ship inspections and enjoy discounts on personal seafaring adventures

Navigate the world: Become a cruise expert with access to industry travel discounts and qualify for sponsored Familiarisation Cruises to explore new destinations and cruise products worldwide

Culture: Our company offers a team culture like no other in the industry - we are proud to be certified Great Place To Work Australia New Zealand Pty Ltd

Diverse crew: We encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability

Chart your course for growth: Access tailored Learning & Development pathways, including in-depth training on cruise products to enhance your skills

Exclusive staff discounts: Accessible via our employee-only portal with 350+ of Australia's leading retailers, health and wellness discounts, financial planning advice, employee share plan, and more

Explore endless horizons: Build a rewarding career across our global network of brands and businesses – we prioritize promoting talent from within

Corporate health discounts: Access exclusive discounts on health insurance plans for you and your family with our partner BUPA, access to internal gym

Mental health: Support and Employee Assistance Program for staff and family

Social: Regular awards nights, social team-building, and industry events, with the opportunity to attend global conferences

Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering, and fundraising; paid parental and volunteer leave

Sustainability at the helm: As stewards of the seas, we're committed to sustainable practices that protect the environment for the future of cruising and tourism