Senior Cruise Product Specialist

3 weeks ago

Melbourne, Victoria, Australia Flight Centre Travel Group Full time
CruiseHQ is Flight Centre Travel Group's new B2B cruise wholesale division. We curate and deliver unrivalled and tailor-made cruise packages.We are not just about cruises; we also craft the complete journey. Leveraging exclusives, we seamlessly integrate air, land, and sea travel, offering a selection of exquisitely curated packages through an industry-leading cruise marketplace.

As a Senior Cruise Product Specialist, you will report to the Head of Product, and be responsible for the creation, delivery and display of innovative, exclusive products for our agent partners to increase company sales and revenue. As a senior member of the product team, support team members while maximising efficiency and productivity

The Role Involves
  • Product, development and packaging including developing and maintaining competitive, accurately priced custom packages with value adds, and ensuring innovation and market competitiveness
  • Build and load custom packages across booking and website platforms, ensuring accurate pricing, clear features, smooth booking flow, and engaging product displays
  • Support product management by updating website content, managing rules (fare markups, commissions), setting up promotions, and reviewing supplier fares for accuracy
  • Plan, execute, and manage promotional campaigns with suppliers and internal teams, maintaining calendars, completing requirements, ensuring products are bookable, and keeping sales updated
  • Manage design assets and image library, ensuring accurate, approved content and supporting materials are delivered for packages, promotions, and eDMs
  • Manage promotional allocations and groups by setting up and maintaining groups, monitoring sales, coordinating with stakeholders, ensuring accurate booking engine functionality, and providing performance reports
  • Lead and support the product team, handle queries, explore new opportunities, monitor competitors, and ensure efficient coverage and operations

About You
  • Minimum 3 years experience in a senior product or supply role within the travel industry
  • Experience working towards and achieving targets and KPI's in the cruise/travel sector
  • Positive attitude and ability to work in a dynamic environment
  • Excellent attention to detail, are good at problem solving and work well under pressure
  • Ambitious, highly motivated and an efficient organiser
  • Comprehensive computer skills and confidently learn new computer systems (Cruise Line booking systems and GDS experience is an advantage)

What You'll Enjoy

Set sail on exclusive perks: Opportunities to participate in onboard ship inspections and enjoy exclusive cruise discounts for your personal seafaring adventures

Navigate the World: Become a cruise expert with access to industry travel discounts and qualify for sponsored 'Familiarisation Cruises' to explore new destinations and cruise products worldwide

Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry -Flight Centre Travel Group Australia is proud to be a certifiedGreat Place To Work Australia New Zealand Pty Lt

Diverse crew: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability

Chart your course for growth: Access tailored Learning & Development pathways, including in-depth training on cruise products to enhance your skills

Exclusive staff discounts:Accessible via our employee-only portal with 350+ of Australia's leading retailers,health and wellness discounts, financial planning advice, employee share plan and more

Explore endless horizons: Build a rewarding career across our global network of brands and businesses – we prioritise promoting talent from within.

Corporate health discounts:Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym

Mental health:Support and Employee Assistance Program for staff and family

Social:Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026)

Giving Back:Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave

Sustainability at the helm: As stewards of the seas, we're committed to sustainable practices that protect the environment for the future of cruising and tourism

Apply today and be part of this extraordinary voyage

#CHQ

#J-18808-Ljbffr

  • Senior Cruise Product Director

    2 weeks ago

    Melbourne, Victoria, Australia beBeeLeadership Full time $150,000 - $200,000

    Cruise Product Leadership OpportunityTravel Trade Recruitment is seeking a Senior Cruise Product Director to lead the commercial strategy of our fast-growing cruise product division. As a strategic and commercially driven leader, you will be responsible for driving revenue, profit, and market growth while collaborating closely with internal teams.The ideal...

  • Dream Cruise Career

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCareer Full time $102,559 - $104,495

    Senior Cruise Product Specialist RoleThis position involves creating, delivering and displaying innovative products to increase company sales and revenue.Key ResponsibilitiesDevelop custom packages with added value features.Build and load these packages across various platforms ensuring accurate pricing and smooth booking flow.Support product management by...

  • Cruise Product Leader

    1 week ago

    Melbourne, Victoria, Australia beBeeLeadership Full time $180,000 - $220,000

    Lead Cruise ProfessionalWe are seeking a highly motivated and experienced Lead Cruise Professional to join our team. In this role, you will be responsible for leading the sales and service delivery of our cruise product.Key Responsibilities:Quoting, booking, and invoicing cruise bookings and packagesEnsuring that key performance indicators (KPIs) are met or...

  • Cruise Product Developer

    2 weeks ago

    Melbourne, Victoria, Australia beBeeProduct Full time $80,000 - $100,000

    About the RoleCruise wholesale division is a new business area that offers innovative, exclusive products for agents to increase sales and revenue.Key Responsibilities:Create and deliver unique cruise productsIncrease company sales and revenueBenefits:Opportunity to work with a variety of travel productsChance to develop skills and expertise in cruise...

  • Cruise Industry Professional

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCareer Full time $90,000 - $120,000

    About The JobOur company is seeking an experienced professional to join our team as a Senior Cruise Product Specialist. This role will be responsible for creating, delivering, and displaying innovative, exclusive products for our agent partners to increase company sales and revenue.Key Responsibilities:Develop and maintain competitive, accurately priced...

  • Virtual Cruise

    3 weeks ago

    Melbourne, Victoria, Australia Live the Dash Travel Full time

    Join to apply for the Virtual Cruise & Tour Agent role at Live the Dash TravelWe are looking for a creative and detail-oriented Virtual Cruise & Tour Agent to join our expanding travel team. In this fully remote role, you will work closely with clients to design personalized cruise and tour experiences from start to finish. If you have a passion for travel,...

  • Cruise Holiday Leader

    2 weeks ago

    Melbourne, Victoria, Australia beBeeHoliday Full time $180,000 - $220,000

    Job Opportunity:We are seeking a Cruise Holiday Leader to join our team in Melbourne Inner South East.The successful candidate will have a passion for cruise holidays and be able to make travel dreams come true, especially when it comes to cruise adventures.Key Responsibilities:Manage and execute cruise bookings and packagesMeet and exceed sales targets...

  • Virtual Cruise and Tour Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeTravel Full time $60,000 - $90,000

    As a Virtual Cruise and Tour Specialist, you will have the opportunity to work closely with clients to design personalized cruise and tour experiences.Key Responsibilities:Develop customized itineraries tailored to each client's preferences, including accommodations, excursions, transportation, and dining options.Conduct thorough consultations to understand...

  • Cruise Concierge

    2 weeks ago

    Melbourne, Victoria, Australia Luxury Escapes Full time

    Here at Luxury Escapes, our mission is to delight our customers with incredible deals for the world's best holidays.We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring ever better travel experiences to our customer community.Awarded one of the best places to work multiple times our employee...

  • Cruise Team Lead

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCustomer Full time $60,000 - $80,000

    Job DescriptionWe are seeking a highly skilled and experienced Cruise Team Leader to join our team. The successful candidate will have a passion for delivering exceptional customer service, a strong work ethic, and excellent leadership skills.The ideal candidate will possess excellent communication skills, be able to work effectively in a fast-paced...