Current jobs related to Senior Customer Experience Manager - Sydney, New South Wales - beBeeCustomerCare

  • Senior Customer Experience Advisor

    1 week ago

    Sydney, New South Wales, Australia NSW Department Of Customer Service Full time

    Experience Management | Government Technology Platforms (GTP) Role Type:12 months temporary full-time role Grade: DCS Clerk Grade 9/10 ($129,464–$142,665 + 12% super + leave loading) Location: Sydney (Flexible NSW locations + Hybrid working) The experience management team is part of Government Technology Platform (GTP) which provides NSW government...

  • Senior Customer Experience Manager

    1 week ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $85,000 - $90,000

    Job Title: Senior Customer Experience ManagerThe Senior Customer Experience Manager role is a key position within our organization, responsible for leading a team of customer service representatives and ensuring that they deliver a positive customer experience.We are seeking a values-aligned individual to join our team in this exciting opportunity. As a...

  • Senior Customer Experience Manager

    1 week ago

    Sydney, New South Wales, Australia beBeeEmpathetic Full time $95,000 - $105,000

    Customer Service Team Lead RoleThis is a senior leadership position where you'll oversee a customer service team, guiding them in their daily tasks and workflow. As the first point of contact for client escalations, you'll require a calm and empathetic approach to resolving issues.Main ResponsibilitiesLead and motivate the customer service team to achieve...

  • Senior Customer Experience Manager

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCustomerSupport Full time US$66,000

    We're seeking an experienced Customer Support Professional to join our dynamic team.As a key member, you will play a vital role in delivering exceptional customer experiences and driving results. Your duties will include:- Building strong relationships with customers, resolving issues promptly, and providing tailored support.- Collaborating closely with...

  • Senior Customer Experience Manager

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCustomerExperience Full time $129,464 - $142,665

    **Job Overview**">We are seeking an experienced professional to join our team as a Senior Experience Advisor.This is a key role that will contribute to the delivery of exceptional customer experience across our organization. As a Senior Experience Advisor, you will be responsible for developing and implementing strategies to improve customer satisfaction and...

  • Senior Customer Experience Manager

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCustomerExperience Full time $75,000 - $100,000

    Job SummaryCustomer Experience Team Leader RoleThis senior leadership position is responsible for overseeing the customer experience and ensuring it meets our high standards.Manage a team to deliver exceptional service and exceed customer expectationsDevelop and implement strategies to drive subscription growth and meet business objectivesOversee the...

  • Senior Customer Experience Manager

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $129,464 - $142,666

    Job Description\Overview: The Senior Manager plays a crucial role in establishing and delivering new capabilities in customer management, technology, and communications. This involves leading the team and working alongside various teams to continuously improve the customer journey.\Required Skills and Qualifications\To excel in this role, you will need to...

  • Senior Customer Experience Manager

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCustomerExperience Full time $90,000 - $120,000

    Job Title: Senior Customer Experience Manager\Main Responsibilities:\\Customer Onboarding & Activation: Develop comprehensive success plans and ensure customers achieve their goals within a specified timeframe.\Customer Success Management: Lead quarterly check-ins, analyzing product usage to drive business outcomes and foster long-term relationships.\Risk...

  • Senior Product Manager

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCustomerExperience Full time $70,000 - $75,000

    Senior Product Manager - Customer ExperienceAre you an experienced product manager passionate about enhancing the on-site customer experience? Do you have a proven track record of working with cross-functional teams to drive business growth and deliver innovative solutions?We are seeking a skilled Senior Product Manager to join our Customer Experience team....

  • Senior Customer Experience Manager

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $95,000 - $105,000

    Leadership Role in Customer ExperienceWe are seeking a strong and empathetic leader to guide our customer service team. As a key member of our leadership team, you will be responsible for running regular check-ins, managing workflow, and partnering with stakeholders to drive business growth.In this role, you will work closely with senior leaders to identify...

Senior Customer Experience Manager

3 weeks ago

Sydney, New South Wales, Australia beBeeCustomerCare Full time $120,000 - $135,000
Job Title:
Customer Care Team Lead

This is a senior role that involves overseeing the customer care and technical support teams to ensure customer satisfaction and issue resolution.