Senior Customer Experience Manager

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomer Full time $129,464 - $142,666
Job Description\

Overview: The Senior Manager plays a crucial role in establishing and delivering new capabilities in customer management, technology, and communications. This involves leading the team and working alongside various teams to continuously improve the customer journey.

\Required Skills and Qualifications\

To excel in this role, you will need to have:

\
  • A strong understanding of ticketing systems and customer relationship management platforms.
  • Excellent leadership and communication skills.
  • The ability to work collaboratively with cross-functional teams.
\Benefits\

This role offers a unique opportunity to work in a fast-paced and dynamic environment, contributing to the delivery of a world-class museum experience. You will have the chance to develop your skills and knowledge, working closely with experienced professionals in the industry.

\About Powerhouse\

Powerhouse is one of Australia's oldest and most important cultural institutions. It continues the delivery of its renewal program across five platforms, including Powerhouse Parramatta, Powerhouse Ultimo, and Sydney Observatory.

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