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Customer Banking Specialist Relief

2 months ago

Sydney, New South Wales, Australia Commonwealth Bank Full time

Thorough Training Program for Banking Career Advancement

Access to Comprehensive Employee Benefits and Discounts

Collaborative and High-Performing Work Environment

Roster Requirements

As a key member of the Commonwealth Bank team, you will be responsible for delivering exceptional customer service and support in a fast-paced retail banking environment. Your primary focus will be on providing in-depth conversations with customers to understand their banking needs, including home loans, business banking, and financial advice.

Key Responsibilities

  • Engage with customers to understand their financial needs and provide tailored solutions.
  • Support customers with account maintenance, credit product applications, and financial health checks.
  • Educate customers on in-branch technology and digital banking options.
  • Problem-solve and provide effective solutions while championing the bank's risk-adverse culture.

Requirements

  • Experience in delivering exceptional customer service in a financial services, retail, or hospitality environment.
  • Excellent communication skills and ability to articulate financial terms clearly.
  • Ability to work in a busy and commercially driven retail environment.
  • Genuine interest in building a career with Commonwealth Bank.

Join Our Team

As a Customer Banking Specialist Relief, you will have the opportunity to work with a diverse range of customers and develop your skills in financial services. If you are passionate about delivering exceptional customer service and have a strong interest in banking and finance, we encourage you to apply for this exciting opportunity.