Customer Banking Specialist Relief

3 weeks ago

Sydney, New South Wales, Australia Commonwealth Bank of Australia Full time

We are seeking a part-time Customer Banking Specialist to join our Torrensville branch, working 25 hours a week.

Please note that rosters are predetermined, and you should ensure you are available to cover the specified roster before applying.

Key Responsibilities:

  • Deliver exceptional customer service, engaging in in-depth conversations to understand customers' banking needs.
  • Support customers with account maintenance, credit product applications, and financial health checks.
  • Educate customers on in-branch technology and digital banking options.
  • Problem-solve and provide effective solutions, championing our risk-adverse culture.

Requirements:

  • Experience in delivering exceptional customer service, ideally in financial services, retail, or hospitality.
  • Excellent communication skills and the ability to articulate financial terms clearly.
  • The ability to ask questions, find solutions, act with integrity, and place the customer at the centre of everything you do.
  • Ability to work in a busy, commercially driven retail environment.
  • A genuine interest in building a career with CommBank.

With us, you'll help customers make informed financial decisions to achieve their goals.

Aboriginal &/or Torres Strait Islander people are encouraged to apply.

We're committed to supporting our customers and employees with accessibility needs. If you require additional support, please contact HR Direct.

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