Event Experience Coordinator

2 weeks ago

Sydney, New South Wales, Australia beBeeLeadership Full time $80,000 - $100,000
Banquet Operations Manager Job Overview

As a Banquet Operations Manager, you will play a vital role in ensuring the smooth execution of conferences and events. Your primary responsibility will be to oversee daily banquet operations, guaranteeing efficient event setups and optimal staffing.

With your expertise in managing complex operations, you will lead a team of skilled professionals in delivering exceptional guest experiences. This involves coordinating all conference and event activities, from setup to completion, to meet or exceed customer expectations.

You will also be responsible for leading, coaching, and developing your team through regular feedback and performance reviews. Additionally, you will train staff to meet company standards and comply with all regulations.

Other key responsibilities include participating in Banquet Event Order (BEO) meetings to share updates and plan for upcoming events, communicating effectively with guests to ensure their expectations are exceeded, and supporting HR processes, including performance management and development.

Key Responsibilities:
  • Coordinate all conference and event activities to deliver exceptional guest experiences.
  • Lead, coach, and develop your team through regular feedback and performance reviews.
  • Train staff to meet company standards and comply with all regulations.
  • Support HR processes, including performance management and development.
  • Participate in Banquet Event Order (BEO) meetings to share updates and plan for upcoming events.
  • Communicate effectively with guests to ensure their expectations are exceeded.
Requirements:
  • Hold full working rights in Australia without restrictions.
  • Possess tertiary qualifications in Hotel Management or a related discipline.
  • Have 4+ years' related experience, including banquet operations and F&B supervisory experience.
  • Hold a valid Responsible Service of Alcohol NSW Competency Card (RSA).
  • Demonstrate strong leadership, problem-solving, reasoning, motivating, organizational, and training abilities.
  • Be able to carry out multiple tasks and responsibilities simultaneously, think critically, and come up with immediate solutions under pressure.
What We Offer:
  • A competitive salary that rewards hard work.
  • A wide range of benefits designed to enhance your work-life balance, including laundry for business attire, impressive room discounts, and product and services discounts program.
  • The opportunity to grow and develop your career within a collaborative environment.
  • A culture that values diversity, inclusion, and equality.
  • A commitment to supporting wellbeing in your health, lifestyle, and workplace.

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