Order Fulfilment Expert

3 days ago

Melbourne, Victoria, Australia beBeeDelivery Full time $88,000 - $121,000
Job Title: Order Fulfilment Specialist

The role of an Order Fulfilment Specialist is to ensure the transparency and reliability of the order book by optimizing stock availability, executing timely allocations, and managing logistics planning.

The team's mission is to deliver every order in full and on time, driving efficiency and reliability across the supply chain.

Key Responsibilities:

  • Maintain and execute the order book to meet customer expectations, ensuring on-time delivery of campaigns and launches.
  • Oversee stock availability and fulfillment for daily operations, including allocation, phasing, and redating.
  • Monitor and maintain order book accuracy, coordinating closely with Sales Operations.
  • Set up and manage system rules for Value Added Services (SHAS & SHAD).

Availability Management:

  • Track and prioritize seasonal orders with PSI and Inbound teams.
  • Lead Hard Launch processes, identifying and resolving supply chain constraints.
  • Optimize demand-supply balance to achieve financial and inventory targets.

Reporting:

  • Deliver local COTA/OTIF reporting, perform root cause analysis, and drive improvement actions.
  • Provide transparency on order book delivery projections.

Required Skills and Qualifications:

  • Advanced proficiency in Excel and PowerPoint; working knowledge of Power BI.
  • Strong SAP expertise.
  • Analytical and process-oriented mindset.
  • Proactive, energetic, and collaborative communicator.

Education and Experience:

  • University degree or equivalent qualification.
  • Minimum 3 years' experience, ideally in Supply Chain Management.

Key Behaviors:

  • Courage: Speak up when you see an opportunity; step up when you see a need.
  • Ownership: Pick up the ball. Be proactive, take responsibility and follow-through.
  • Innovation: Elevate to win. Be curious, test and learn new and better ways of doing things.
  • Teamplay: Win together. Work collaboratively and cultivate a shared mindset.
  • Integrity: Play by the rules. Hold yourself and others accountable to our company's standards.
  • Respect: Value all players. Display empathy, be inclusive and show dignity to all.

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