IT Technical Support Role
4 days ago
Our organization seeks an experienced technical support specialist to join its team. The successful applicant will provide timely and efficient technical assistance to staff and students, troubleshooting hardware and software issues.
The technical support specialist will maintain and update the technology infrastructure, including computers, printers, and other equipment. They will assist with the installation, configuration, and testing of new hardware and software.
The ideal candidate will have a relevant tertiary qualification in Information Technology, hands-on experience in a technical support or specialist role, preferably in an educational or similar environment.
They will possess strong analytical and problem-solving skills, excellent communication and interpersonal skills, and familiarity with common hardware, software, and networking technologies used in an educational setting.
The technical support specialist will contribute to the development and implementation of IT policies and procedures, collaborate with the broader IT team to identify and implement improvements to our technology systems, and provide training and support to staff and students on the use of IT resources.
We are looking for a highly motivated individual who can work effectively both independently and as part of a team.
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Top Technical Support Role
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