Staff Platform Engineer

2 weeks ago

Eveleigh, New South Wales, Australia Commonwealth Bank Full time
This is a Staff Platform Engineer role with Commonwealth Bank based in Eveleigh, NSW, AU
== Commonwealth Bank ==

Role Seniority - senior

More about the Staff Platform Engineer role at Commonwealth Bank

Staff Platform Engineer

  • You are passionate about leveraging software engineering practices to address platform engineering challenges.

  • We are an agile hub of fintech innovation and transformation.

  • Together we can deliver tomorrow's bank, today.

CommBank is acknowledged as an industry leader in IT and operations with its cutting-edge platforms and processes, agile IT infrastructure, and innovation across everything from payments to internet banking and mobile apps. Our teams apply process excellence principles to ensure timely, error-free processing, which is a vital part of the value we offer our customers. Everyone places the customer at the heart of all we do, and our performance is measured against the Group's external customer satisfaction metrics.

See Yourself in the Team:

Join the team responsible for creating, managing, and enhancing the reliability and availability of IT Services that power our entire business. The Digital Operations & Technology team are custodians of the operational effectiveness of numerous applications across all portfolios. They work tirelessly to ensure the reliability, stability, and availability of applications, setting guardrails, leading innovation and driving continuous improvement practices that ensure our tools and platforms are fit for purpose, function optimally and at scale.

Your Impact and Contribution:

As a staff Platform Engineer, with a advance experience of site reliability tools and best practice principles, you will be an integral part of CommBank's Engineering fraternity, a highly specialised team of site reliability engineers, ensuring the availability, stability, and optimal performance of the technology tools and platforms that enable our teams to deliver world-class outcomes for our customers and communities. To achieve this, your role may require your expertise to:

  • Take ownership of technical issues relating to both infrastructure and application issues. Provide server-based support for applications running on Microsoft products (SQL Server, Windows 2008, IIS7.5) and Cloud providers (Azure and AWS).

  • Develop and maintain automation scripts in languages such as Bash, PowerShell, Python to streamline repetitive tasks, improve system efficiency, and support incident response. Support the high availability and reliability across Windows systems by proactively identifying and resolving potential issues, optimising system performance, and executing failover and disaster recovery procedures.

  • Troubleshoot network issues, configure TCP/IP settings, and ensure the security and compliance of Windows systems, proactively addressing vulnerabilities and security risks.

  • The person will be exposed to a broad range of technologies and be expected to utilise their advance technical and business skills in this high-pressure environment.

  • Extensive experience in configuring and managing advanced monitoring solutions with tools such as PagerDuty, Observe, Grafana, and Prometheus. Responsible for tracking system health, developing alert mechanisms, and maintaining comprehensive dashboards to facilitate both real-time and historical analysis across various environments.

  • Maintain comprehensive documentation, establish best practices, and create guides for infrastructure management, troubleshooting, and automation.

  • Partner with cross-functional teams to deliver resilient solutions, fostering a culture of reliability, security, and continuous learning.

What You'll Bring:

  • Experience of managing large-scale web infrastructure Microsoft Windows Server environments (Windows 2008, 2016, 2019), SQL, IIS and cloud solutions.

  • Should have an AWS cloud certification.

  • Extensive experience managing, provisioning, and scaling AWS and Azure cloud infrastructure.

  • Highly skilled in Windows Server environment troubleshooting, configuring, and optimising both systems.

  • Expert knowledge of Windows Server security principles such as access control, vulnerability management, and system hardening.

  • Proficiency in monitoring tools such as PagerDuty, Observe, Grafana, Prometheus.

  • Strong scripting skills in Bash, PowerShell, Python, and deploying BAU scripts across environments using CI/CD pipelines. Powershell scripting is a must.

  • Solid understanding of TCP/IP, DNS, load balancing, and network troubleshooting, network security protocols, and configurations.

  • Experience with infrastructure-as-code (IaC) tools such as Terraform or Ansible is highly desirable.

  • Familiarity with containerisation and orchestration (e.g., Docker, Kubernetes) for system scalability and reliability is a bonus.

  • Experience with mentoring and guiding junior engineers across a range of technologies. play a key role in setting and maintaining high operational standards through clear, scalable procedures that others can follow.

Working with us: 

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive, and flexible workplace with an ultimate flexibility to work from any of our engineering hubs within Australia. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day.

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 14/09/2025

Before we jump into the responsibilities of the role. No matter what you come in knowing, you'll be learning new things all the time and the Commonwealth Bank team will be there to support your growth.

Please consider applying even if you don't meet 100% of what's outlined

Key Responsibilities
  • Taking ownership of technical issues
  • Developing and maintaining automation scripts
  • Troubleshooting network issues
Key Strengths
  • Site reliability engineering
  • Automation scripting
  • Cloud infrastructure management
  • Infrastructure-as-code tools
  • Containerisation and orchestration
  • Mentoring and guiding
Why Commonwealth Bank is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that's right for them. So when you apply you have the chance to show more than just your resume.

A Final Note: This is a role with Commonwealth Bank not with Hatch.

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