Recruiting Program Manager

This is a Recruiting Program Manager role with Udemy based in Melbourne, VIC, AU
== Udemy ==

Role Seniority - mid level

More about the Recruiting Program Manager role at Udemy

About Us At Udemy, we're on a mission to transform lives through learning. Through our intelligent skills platform and a global community of instructors, we've helped over 70 million learners and 16,000 organizations achieve their goals. Come join us in ensuring everyone, everywhere has access to the skills they need to unlock their potential and create possibilities for themselves and others. Hybrid work Udemy is headquartered in San Francisco with global offices in Australia, India, Ireland, Türkiye, and other US locations. Our robust hybrid work model spans San Francisco, Denver, Ankara, Dublin, Mexico City and Melbourne. This hybrid position requires two days per week in the office at the nearest hub. About You You are a self-starter with a proactive approach, always eager to optimize processes and take initiative. Your organizational skills are second to none, allowing you to manage multiple projects while maintaining a keen eye for detail. You possess a strong systems fluency, adept at navigating and integrating multiple recruiting and HR systems seamlessly. With a passion for refining recruitment workflows, you thrive in dynamic environments and are motivated by the opportunity to drive efficiencies across the board. About This Role As the Global Recruiting Program Manager, you will play a key role in optimizing recruitment tools and processes (e.g., Greenhouse, Modernloop, CrosschqHR, AI), addressing gaps in system governance and process consistency. Working closely with the recruiting team, you'll streamline workflows, ensure legal compliance, and centralize data collection and analysis. By providing actionable insights on staffing, turnover, and headcount planning, you'll enable leadership to make informed, strategic decisions. This role supports recruiting leadership by enhancing efficiency, compliance, and workforce planning, allowing them to focus on high-impact priorities. About Your Skills

• Systems Fluency: Proficient in navigating and integrating multiple recruitment and HR systems, ensuring seamless workflow and system interoperability. In particular: Greenhouse, GoogleDocs, Modernloop, Crosschq Insights, GenAI, Workday & LinkedIn/LI Insights

• Process Optimization: Skilled in proactively identifying opportunities for process enhancements, applying best practices to streamline recruitment workflows and improve efficiency.

• Data Analysis and Reporting: Strong ability to analyze recruitment data to draw insights and create informative reports that drive strategic decision-making.

• Excellent Communication Skills: Effective communicator capable of engaging with various levels of stakeholders, offering clear direction and updates on process improvements and system capabilities. What you will be doing

• Managing and Optimizing Recruitment Tools: Partner with Recruiting Leadership, Compensation, Total Rewards, and People Operations to optimize recruiting systems like Greenhouse, Modernloop, and CrosschqHR. Oversee tool updates, renewals, and decision-making processes to enhance system efficiency.

• Training and Enablement: Proactively identify opportunities to improve systems and processes, provide training to recruiting leaders and hiring managers on system capabilities, and share best practices to boost efficiency and effectiveness.

• Project Management and Process Improvement: Lead recruitment-related projects, document workflows, and implement process enhancements to address gaps in governance and ensure consistency.

• Data-Driven Insights: Centralize and analyze recruitment data, maintaining dashboards and delivering actionable insights on staffing, turnover, and headcount planning to support leadership decision-making.

• Team Support and Collaboration: Provide operational support, communicate updates, and align recruitment strategies with organizational goals by coordinating with HR, senior leadership, and cross-functional teams.

• Ensuring Compliance: Work with Legal and People Operations to ensure recruitment practices adhere to local labor laws, company policies, and compliance requirements, including EEO, GDPR, and PEO regulations. What You'll Have

• Extensive Experience with Recruitment Tools: Proven track record in managing and optimizing recruitment tools like ATS and CRM systems, with hands-on experience in training users on new features and capabilities.

• Strong Analytical Skills: Ability to gather, analyze, and interpret recruitment metrics, with a history of providing actionable insights to enhance recruitment processes.

• Project Management Expertise: Experience leading and executing recruitment-related projects, from concept to successful implementation, with a focus on continuous process improvement.

• Compliance Knowledge: Demonstrated understanding of labor laws and regulations, ensuring recruitment practices align with EEO, GDPR, and other relevant legal standards. We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you Life at Udemy We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:

• We're invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we're a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do, we're better for it.

• Learning is what we do – inside and out. Our Learning & Development team is second to none, helping ensure your journey is one of continuous progression. You'll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend.

• Our reason to exist is to revolutionize learning – that calls for taking risks and learning from failures. Whether it's our hackathons (a company-wide effort to envision new possibilities for our product) or sharing our prototypes, we see experimentation as a crucial step on the path to success.

• We're committed to creating world-class employee experiences and are proud of the recognition of this by Great Place to Work. Of course, the best thing about being part of Udemy is knowing your work makes a difference for people and organizations around the world. You've got the skills; why not use them to help others develop theirs? At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. Our Benefits Start with U Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our US Benefits and Ireland Benefits pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process. Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies. Information regarding data privacy is available within the Udemy Careers Privacy Notice.

Before we jump into the responsibilities of the role. No matter what you come in knowing, you'll be learning new things all the time and the Udemy team will be there to support your growth.

Please consider applying even if you don't meet 100% of what's outlined

Key Responsibilities

• Managing and optimising recruitment tools
• Training and enablement
• Data-driven insights

Key Strengths

• Systems fluency
• Process optimisation
• Data analysis and reporting
• Excellent communication skills

Why Udemy is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that's right for them. So when you apply you have the chance to show more than just your resume.

A Final Note: This is a role with Udemy not with Hatch.

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