Key Account Executive

Sporting the dual crown of Australia's oldest dairy and Australia's most innovative dairy, Brownes Dairy has an opportunity in the role of Key Account Executive.

Community is at the heart of what we do as we collect over 120 million litres of milk each year from more than 40 dairy farming families located in WA's pristine Southwest region. All our Brownes Dairy products are made in WA. Our CEO is from WA too. We are fiercely protective of our environment, pride ourselves on being a leader in sustainability and our free school tours program sees thousands of school children learn about the benefits of dairy too.

With a diverse portfolio of award-winning fresh dairy products including milk, cream, sour cream, yoghurt, flavoured milk, cold brew drinks, cheese, juice and desserts, our products are a household name in WA and are sold nationally and internationally as well. WA is our heartland.

What can you expect looking ahead, we will remain at the forefront of innovation in our industry, remaining committed to product, packaging, and Brand innovation, meeting our critical responsibilities to the environment and sustainability head-on.

Culture is at the forefront for Brownes we aspire to be a listening, learning and leadership organisation where everyone flourishes – our people, our farmer partners, our customers and of course the planet.

The Role

The Key Account Executive supports the National Business Manager in managing and growing key customer accounts within the relevant sales channels. This role involves assisting in business development, account planning, sales analysis, and building relationships to help ensure customer satisfaction and achieve sales objectives.

Role Responsibilities

1. Assist the National Business Manager in maintaining strong relationships with key accounts.
2. Work with the team to identify growth opportunities within existing accounts.
3. Support with customer inquiries, ensuring prompt and accurate responses.
4. Track and analyse account performance, providing regular reports on sales trends and key metrics.
5. Support the development of sales presentations and data analysis to aid in decision-making.
6. Assist in forecasting and planning by gathering and organising relevant sales data.
7. Coordinate with the marketing team to support the execution of promotional activities.
8. Monitor the effectiveness of campaigns and provide feedback to improve future initiatives.

Requirements:

1. 3+ years in a sales support or customer service role, ideally in FMCG.
2. Basic knowledge of CRM software and Microsoft Office (especially Excel and PowerPoint).
3. Strong communication and organizational skills.
4. Attention to detail and the ability to handle multiple tasks.

What do we offer:

1. A great culture – we love being the best and we love what we do
2. 5 Weeks annual leave
3. Employee rewards program
4. Various health and wellbeing discounts i.e. private health, hotels, gyms
5. Employee Assistance Program

Apply: To apply for this role, please submit a CV and covering letter that best shows your relevant skills and experience. All candidates will receive a response.

Applications for this role will close on 5th January 2025.

At Brownes Dairy, we recognise that our differences are our strength. We encourage applications from Aboriginal and Torres Strait Islander people, women, the LGBTI+ community, mature workers, people with disabilities and people from different cultural backgrounds.

11 December 2024
Balcatta, Western Australia, Australia
Full Time
Sales
Account & Relationship Management

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