Support Coordinator

Join Us in Bringing Hope and Help to Healthier and Happier Communities

CPSP Support Coordinator - 0.8FTE - Whyalla

Country & Outback Health is a not-for-profit organisation focused on building healthier and happier communities. Delivering a diverse range of mental health, allied health, addiction support, Aboriginal and Torres Strait Islander health, NDIS services as well as support services for Young People within our headspace centres.

The Program

Commonwealth Psychosocial Support Program offers free, non-clinical, community-based mental health support to people living with a severe mental illness in regional areas. We support recovery for people whose mental health is impacting their daily life. The program is voluntary and can be accessed via a self, or a third-party referral.

The Role

Services are delivered through one-on-one appointments with clients, either face to face or over the phone. It begins by supporting clients to identify their key personal goals, followed by sourcing external supports to help achieve them.

Clients are also supported to develop strategies and skills tailored to their individual goals. These may include:

- accessing education and vocational training
- money and budgeting support including connecting to financial services
- increasing connections and belonging within the local community
- linking with other support services for housing and employment
- looking after both mental and physical health including completing beneficial referrals

Ongoing communication is maintained throughout the 12-week program to ensure goals set are regularly reviewed, updated and achieved.

Each client journey is documented via a CRM and database.

About You

We’re looking for someone who is highly organised, flexible, and solutions-focused, with a proven ability to multitask and meet deadlines. You’ll have strong written and verbal communication skills, demonstrated report writing experience, and solid IT capabilities, including proficiency in MS Office, Excel, Outlook, and familiarity with CRMs and databases. You bring a commitment to confidentiality and compliance, an understanding of working with diverse populations, and alignment with Country & Outback Health’s mission and values. Prior experience in healthcare or community services is highly regarded.

What’s on offer

- A supportive working environment with a great work life balance.
- Competitive salary package in recognition of your qualifications and experience $80,967 – $86,758 per annum pro-rata.
- 5 weeks annual leave (+17.5% loading) plus paid cultural leave.
- Salary packaging to increase your take-home pay

Application and Job Description Available HERE

Closing Date: Applications are shortlisted as they come in, so apply today

For a confidential discussion, please contact: Joy Millard – Team Leader CPSP/NDIS – 0432 033 406

Employment with Country & Outback Health is subject to a National Police Check (NPC), DHS Working with Children Check and NDIS Worker Check. All applicants must have current working rights in Australia and a valid driving licence.

To learn more about Country & Outback Health and our team please visit: cobh.com.au

We are an equal opportunity employer and value each person’s uniqueness. We embrace diversity and welcome applications from people of all backgrounds and communities including Aboriginal and Torres Strait Islander people, people of all ages, genders, ethnicities, religions, cultures, sexual orientations, people with lived experience and people with disabilities.

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