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Lead Senior Desktop Support Officer

4 weeks ago

Sydney, Australia IT Alliance Australia Full time

One of our Federal Government clients is looking for Lead Senior Desktop Support Officer in Sydney.

Responsibilities

- Provide Level 2 ICT support to department staff for desktop hardware, software, video-conferencing systems, peripheral devices across multiple NMI sites, and face-to-face onsite support.

- Provide support to the Desktop Support Team with tasks requiring provisioning and management of ICT equipment for staff and maintaining accurate record-keeping of the ICT asset register.

- Collaborate with Level 3 ICT teams (e.g., Networks, Servers and Infrastructure), including working with external vendors to coordinate hardware repairs, warranty services and system upgrades.

How to apply

The next step is easy: If you are interested to discuss this position, you may send an email at jobs@italliance.com.au or give us a call at 02 8806 0090 for more information.

Note - We are equal employment opportunity provider and encourage applications from people with disability. Please let us know if you need special assistance for this job application.

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