Lead Senior Desktop Support Officer

20 hours ago


Council of the City of Sydney, Australia IT Alliance Australia Full time

Overview

One of our Federal Government clients is looking for Lead Senior Desktop Support Officer in Sydney.

We are looking for the following Skills/Experience:

- Provide Level 2 ICT support to department staff for desktop hardware, software, video-conferencing systems, peripheral devices across multiple NMI sites, and face to face onsite support.
- Provide support to the Desktop Support Team with tasks requiring provisioning and management of ICT equipment for staff and maintaining accurate record-keeping of the ICT asset register.
- Collaborate with Level 3 ICT teams (e.g.Networks, Servers and Infrastructure), including working with external vendors to coordinate hardware repairs, warranty services and system upgrades.

The next step is easy: If you are interested to discuss this position, you may send an email at jobs@italliance.com.au or give us a call at 02 8806 0090 for more information.

Note - We are equal employment opportunity provider and encourage applications from people with disability. Please let us know if you need special assistance for this job application.

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