Senior Payroll Officer

Join our dynamic People & Culture team as a Senior Payroll Officer, where you’ll take ownership of complex payroll operations and play a key role in delivering accurate, timely, and compliant payroll services across Australia and New Zealand. This is a hands-on role where your expertise will directly contribute to keeping our people supported, our systems running smoothly, and our payroll processes continuously improving.

WHAT YOU’LL BE DOING

- Manage end-to-end monthly payroll processing for Support Office employees in Australia and New Zealand.
- Coordinate month-end and year-end activities including Superannuation, Payroll Tax, Workers Compensation, and payroll reporting.
- Mentor and guide payroll team members, acting as the first point of contact for escalations and problem-solving.
- Respond to complex payroll queries with accuracy and confidence.
- Support payroll-related activities within business projects, ensuring impacts are understood and addressed.
- Contribute to system upgrades, testing, and implementation of improvements.
- Ensure payroll practices align with legislation, industrial instruments, and internal policies.
- Support internal and external audit processes, including documentation and reporting.
- Champion process improvement initiatives and maintain payroll documentation.

ABOUT YOU

- 3–5 years’ experience in end-to-end Australian payroll processing in a complex or high-volume environment.
- Strong technical knowledge of payroll legislation and compliance requirements (Fair Work Act, NES, Superannuation Guarantee, PAYG, STP, Payroll Tax).
- Confident in interpreting EBAs, Modern Awards, and employment contracts.
- Proficient in large payroll systems (Dayforce, Chris21, SAP, PayGlobal) with strong Excel skills.
- Skilled in resolving complex payroll issues and preparing accurate reporting.
- Collaborative and customer-focused, with the ability to mentor and support others.
- Bonus points for experience with:

- Dayforce

- New Zealand payroll compliance and legislation

- Retail support office environments

- Year-end payroll processes

JUST SOME PERKS WE OFFER

- Pet-friendly workspace – Yes, your furry friend can join you at work
- Generous discounts – Up to 50% off top brands like Reebok, Superdry, and Elka Collective
- Exclusive LK Group discounts – Treat yourself to savings at Daniel’s Donuts, Hommey, Snooze & more
- Access to sample sales – Exclusive to Brand Collective team members only.
- Leave when it matters – Paid parental leave, volunteer leave.
- Novated leasing – Drive your dream car with ease.
- Loyalty rewards – We celebrate your milestones with generous service awards
- Well-being matters – Free access to Mental Health Professionals through our Employee Assistance Program.

READY TO MAKE AN IMPACT?

This is more than just processing payroll, it’s about becoming a trusted advisor, a problem solver, and a driver of change. If you’re ready to take ownership, mentor others, and make your mark in a high-profile role, we’d love to hear from you.

ABOUT BRAND COLLECTIVE

Brand Collective is one of Australia's most prominent apparel, footwear & sport groups, operating our omnichannel offer across 300+ stores with over 3,000 team members, a comprehensive online business and an extensive wholesale network. Our portfolio ranges from iconic heritage to timeless contemporary, from street culture to considered craftsmanship, and from private label to international luxury fashion brands. We bring brands to life

At Brand Collective our customers come from all walks of life, and so do we We value diversity and inclusion in all forms, thus hire based on capability and performance. If you feel like your skills align with the role and company culture, apply today to bring brands to life

Please note: at this time, Brand Collective are not seeking recruitment agency support for this role, and will not be liable for any unsolicited candidate profiles or associated fees. We encourage applicants to apply directly to this posting if they would like to be considered for this opportunity. The advertising of this role may close earlier than the listed date, and we encourage applicants to apply early.

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