18/8/2025) Customer Service Representative
2 weeks ago
- Immediate Start
About Our Client
This organisation is known for providing innovative solutions and excellent customer service. They are committed to supporting their team with the tools and resources needed to succeed in their roles.
Job Description
- Respond to customer inquiries via phone, email, and online platforms in a timely and professional manner.
- Resolve customer issues by identifying solutions and escalating where necessary.
- Maintain accurate records of customer interactions and transactions in the system.
- Collaborate with internal teams to ensure seamless service delivery.
- Provide product and service information to customers with clarity and confidence.
- Assist with administrative tasks related to business support functions.
The Successful Applicant
- 3+ years Customer Service experience.
- An interest or experience in the Technology industry is highly regarded.
- Strong communication and interpersonal skills to engage effectively with customers.
- A proactive attitude with a focus on problem-solving and customer satisfaction.
- Attention to detail and the ability to manage multiple tasks efficiently.
- Proficiency in using computer systems.
What's on Offer
- Competitive salary package of approximately $65,000 - $75,000 + super.
- Permanent full-time position in Pyrmont with opportunities for career progression.
- Inclusive and supportive workplace culture.
- Comprehensive training to set you up for success in your role.
- Regular work functions.
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