Customer Service Representative Opportunity

14 hours ago

Perth, Western Australia beBeeCustomer Full time $45,000 - $65,000
Customer Service Representative Opportunity

We are seeking a highly motivated and customer-centric individual to join our team as a Customer Service Representative. In this role, you will be responsible for handling a mix of inbound and outbound calls, providing exceptional customer experiences, and building rapport with clients.

Key responsibilities include:

  • Handling a mix of inbound and outbound calls, responding to customer enquiries in a timely and professional manner.
  • Using effective communication skills to build rapport and provide engaging customer experiences.
  • Being flexible with hours to ensure we're available when customers need us.
Required Skills and Qualifications
  • Must be based in Perth, Western Australia.
  • Excellent communication skills with the ability to listen, empathize, and engage in friendly conversation.
  • Strong computer literacy and multi-tasking abilities.
  • Self-motivation and a desire to push yourself to new heights.
  • Openness to learning new skills, implementing them, and celebrating successes.
  • Resilience and the ability to perform at your best.
  • A solution-oriented mindset, always ready to solve problems.
Benefits
  • Flexible working arrangements, including hybrid opportunities after probation.
  • Supportive team environment, with regular social gatherings and opportunities to work alongside managers and senior team members dedicated to helping you succeed.
  • Meaningful work, supporting customers by helping them make informed decisions about policies that best suit their needs.
  • Fantastic benefits, including yearly retention bonuses, awards, prizes, and discounts on health insurance.
  • Career growth, with ongoing professional development, career progression, and fully paid comprehensive training.

As a Customer Service Representative, you will have the opportunity to grow and develop your skills in a supportive and dynamic team environment.

With a focus on delivering exceptional customer experiences, you will play a key role in driving business success and making a real difference in the lives of our customers.

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