▷ Immediate Start: Instructional designer

Overview

Caseware is one of Canada's original Fintech companies, leading the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 languages. Over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn profiles.

We are seeking a highly motivated and detail-oriented Instructional Designer to join our Education and Media Team at Caseware, a leading SaaS organization. You will design, develop, and implement engaging and effective e-learning content that meets the educational needs of the organization and its users.

You will work closely with cross-functional teams, including subject matter experts, product managers, developers, and marketing, as well as regional training teams, to create high-quality learning materials and ensure content accuracy and alignment with business goals. You will report directly to the UK EMT Manager.

This is a full-time position, 12 months contract.

📍 Location:

This position is available to all applicants residing and eligible to work in UK. This role is hybrid and you would be required to work from our Maidstone, UK office 3x a week.

Contact: Dana Liulica – Talent Acquisition Partner

What you will be doing

- Design and develope-learning content that is engaging, interactive, and aligned with learning objectives.
- Collaborate with developers and subject matter experts to create effective digital learning solutions.
- Apply UX/UI principles to enhance learner engagement and satisfaction through intuitive and visually appealing digital learning interfaces.
- Create course development plans to support the online academy, including storyboarding, scripting, and integrating multimedia elements.
- Regularly review and update existing learning content to ensure it remains current and aligned with changes in organizational processes, products, or services.
- Manage the end-to-end development of e-learning projects, including timelines, resource coordination, and feedback management.
- Assisting in the setup, configuration, and management of content on Learning Management Systems (LMS), ensuring proper functionality and learner access.
- Provide technical support to users for LMS and e-learning content.
- Be amenable to traveling to regional offices and client sites as needed.

What you will bring

- Bachelor’s degree in Educational Technology, Instructional Design, Digital Media, or a related field.
- Proven experience in e-learning design, instructional design, or digital learning development.
- Proficiency in e-learning authoring tools such as Articulate Storyline 360, Synthesia, Camtasia, and experience with LMS platforms.
- Knowledge of gamification, course structure, didactic design, and UX/UI principles in digital learning.
- Understanding of instructional design models (e.g., ADDIE, SAM) and adult learning principles.
- Experience in designing interactive learning modules and multimedia elements, including video, graphics, and animations.
- Strong project management skills with ability to handle multiple tasks, meet deadlines, and manage feedback loops.
- Excellent written and verbal communication skills, with attention to detail and accuracy in developing course content and documentation.
- Strong interpersonal skills and ability to work as a team.
- Ability to collaborate with cross-functional teams, including subject matter experts, product managers, developers, and marketing.
- Academic background, certifications, or professional experience in accounting, auditing, or finance (e.g., CPA, CA, ACCA, or equivalent).
- Excellent knowledge of Dutch and English.

The Tech Stack you will be working with

- E-learning authoring tools: Articulate Storyline 360, Synthesia, Adobe Captivate, H5P, and Camtasia.
- Learning Management Systems (LMS): Experience with various LMS platforms to manage and deliver e-learning content.
- Project management tools: Monday.com, Microsoft Planner, Confluence, and Miro.
- Microsoft applications: Used for day-to-day work and interactions.

What’s in it for you

Innovation is at our core. We work with cutting-edge technology in accounting and financial reporting, continually pushing the boundaries to create impactful software solutions.

We are committed to a collaborative culture, where your ideas are valued, and knowledge sharing is encouraged within a supportive, inclusive team.

Work-life balance is important to us. We offer flexible work options, remote opportunities, and generous time-off policies to ensure a healthy work-life balance.

We offer competitive compensation, including a competitive salary and comprehensive benefits such as health insurance and retirement plans.

We are driven by impactful work. Your contributions directly affect how our clients manage financial processes and drive their success.

Recognition and rewards matter to us. We celebrate hard work through recognition programs, performance bonuses, and opportunities for career growth.

We embrace global opportunities. Work on international projects and collaborate with a diverse, global team.

About Caseware

Caseware's software products are designed for accounting firms, corporations, and governments. Our teams collaborate, innovate, and build upon our suite of products with a customer-focused mindset to shape the future of audits, financial reporting, and financial data analytics.

With a strategic investment from Hg Capital in 2020, Caseware is in a growth phase focused on its people and products.

We value Many Voices, One Team and are committed to building diverse, equitable, and inclusive teams. Candidates of all backgrounds are encouraged to apply. Should you require accommodations or have questions during the application or interview process, please email our People Operations team at talent@caseware.com.

Background Check

Candidates who receive an offer will complete a background check through Certn.co, typically including Identity Verification and Criminal Record Check. Executives and Senior Managers may undergo a Soft Credit Check. Netherlands and Germany residents are excluded from Certn.co background checks.

Security and Fraud

Caseware takes candidate security seriously. All legitimate communications from us will come from @caseware.com addresses. Open positions are listed on reputable job boards and our website. We will never ask for payment or financial information. If you receive an unsolicited job offer, proceed with caution.

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