Community Engagement Advisor

3 weeks ago

City of Parramatta Council, Australia Manpower Australia Full time

Are you highly organised, love working with people, and enjoy making a positive difference in the community? Our client delivers waste water infrastructure to support the growth in the Western Sydney region. They are looking for an Administration /Engagement Officer to be the friendly face and steady hand that helps keep our clients projects running smoothly and our community well-informed.

What you'll be doing
No two days will be the same You'll;

- Create and share flyers, notices and updates to keep the community informed.
- Engage with impacted property owners, community members and stakeholders in writing, via phone, and face to face, including meetings, door knocks, information sessions, engagement hubs and site tours.
- Be a point of contact for the public, answering questions about local civil works in a clear and supportive way.
- Log and track customer complaints and enquiries in our online portal, making sure they're followed up.
- Handle calls, emails and drop-ins with empathy, patience, and professionalism.
- Provide day-to-day admin support to the team, helping everything stay on track.
- Contribute content and attend Sydney events as required.

What we're looking for
We'd love to hear from you if you have:

- Strong admin and organisational skills - you know how to keep things running smoothly.
- Great communication skills - you're confident talking with people from all walks of life.
- A calm and caring approach when handling complaints or concerns.
- A creative side - you enjoy putting together flyers and clear information that people will read.
- Confidence with Microsoft Office and a knack for picking up new systems quickly.

If this sounds like the role you've been looking for Apply Now.

"Please note: This position is open to Australian Citizens and Permanent Residents only, due to client requirements and/or visa restrictions associated with this role."

Aboriginal and Torres Strait identified candidates are encouraged to apply.

Debbie Hewgill
Delivery Consultant

ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

Aboriginal and Torres Strait Islander people are encouraged to apply.

By submitting your resume and other personal information with this application you are consenting to this information being collected in line with our privacy policy. Follow the link to learn more - www.manpowergroup.com.au/privacy-policy

State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856

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