Stakeholder and Community Engagement Advisor

Overview

CPB Contractors is Australia’s leading contractor and the largest infrastructure construction company in our region. Part of the CIMIC Group, we are proud to be constructing Australia’s future and do so collaboratively with our partners and clients. CPB Contractors has more than 50 major infrastructure projects in delivery, across all key sectors of the construction industry, including roads and bridges, rail, tunnelling, defence, airports, buildings and resources, providing you with career opportunities for years to come.

The Project

The Tram to Springvale Alliance (TSA) comprising CPB Contractors, BMD Constructions and Arup has been selected to deliver the Eastern Freeway Upgrades between Tram and Springvale roads. The major upgrade includes new express lanes, upgraded noise walls and revitalised sections of the Koonung Creek Linear Park. The Project is delivered under an Alliance Contract with Major Roads Projects Victoria (MRPV) as the Project Owner and TSA (CPB, BMD and Arup) as the Non-owner Participants (NOPs). Together they form the Alliance working as one to deliver this critical infrastructure project. As a key component of the North East Link Program (NELP), this project will provide a safer, more efficient freeway connection for over 135,000 vehicles daily, removing 15,000 trucks from local roads, and reduce traffic across on the arterial road network crossing the Yarra River by 50,000 vehicles per day. We’re completing the link together and bringing it home for our community.

Your opportunity

Reporting to the Stakeholder & Community Engagement Senior Advisor, the Stakeholder and Community Engagement Advisor will sit within the communications team and be accountable for:

- Minimising the impact of community relations issues on projects through the co-ordination of internal and external stakeholder relationships.
- Responsible for the implementation of communication and engagement activities for project.
- Working in accordance and demonstrate commitment to the Project’s Culture & Values.
- Contributing to the development and implementation of a regular program of stakeholder contacts/liaison meetings to build a perception of trust, honesty, and reliability through action.
- Contributing to the implementation of a systematic and user-friendly complaints handling procedure, which effectively deals with complaints and keeps all stakeholders informed on progress.

Minimum requirements

- Experience in Community Relations, Public Relations, Communication, Customer Service or similar.
- Good communication including active listening, persuasive speech, writing and presenting.
- Good writing skills with the ability to prepare a wide variety of communication materials for internal and external audiences.
- Understanding of relationship management including empathy, cultural understanding, practical skills and or training in negotiation and facilitation.

We particularly welcome and encourage applications from Indigenous Peoples, women, the LGBTQIA+ community, mature workers, Veterans and Active Defence Reserve members, people with disabilities and people from different cultural backgrounds. CPB Contractors is proud to hold the Workplace Gender Equality Agency (WGEA) Citation - Employer of Choice for Gender Equality.

We’re always looking for ways to make CPB Contractors a more rewarding place to work and offer a unique set of benefits, including:

- A rewarding career where we support your development, training and promote from within.
- Opportunities across all construction sectors so that there is always an opportunity suitable for the next stage in your career.

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